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Urgent! 12 Months Customer Experience Specialist Job Opening In Singapore, Singapore – Now Hiring HUDSON RPO (SINGAPORE) PTE. LTD.
Are you passionate about creating exceptional customer experiences?
We are looking for aCustomer Experience Specialist to join our dynamic team and drive initiatives that enhance customer communications and journeys across various touchpoints.
What you will be doing:
Support and execute transformation projects aimed at improving customer communication and experiences.
Define, map and analyse customer journeys to identify pain points and opportunities for improvement.
Work with different functional teams including Marketing, Operations, UI/UX team to define and co-create best-in-class customer communications experiences.
Craft, edit and review communications to our customers; simplify complex information (operational, technical and legal jargon and move towards simple, customer-friendly language and format that is aligned with AIA’s brand tone of voice.
Who we are looking for:
Excellent communication skills, both written and verbal, able to interpret and translate complex concepts into simple, customer-friendly communications
Strong attention to detail and ability to spot inconsistencies or areas for improvement
Team player with ability to work in cross functional teams across the organisation, navigate conflicting viewpoints and drive alignment.
A proactive, curious and customer-first mindset with a “can-do” attitude and passion for continuous improvement.
Comfortable working under time pressure.
At least 3 years of experience in customer experience, communications or related fields.
Basic understanding of the insurance will be a plus
✨ Smart • Intelligent • Private • Secure
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Unlock Your 12 Months Potential: Insight & Career Growth Guide
Real-time 12 Months Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for 12 Months in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 2498 jobs in Singapore and 2201 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in 12 Months roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! HUDSON RPO (SINGAPORE) PTE. LTD. is currently hiring and seeking a 12 Months Customer Experience Specialist to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: 12 Months Customer Experience Specialist Jobs Singapore.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at HUDSON RPO (SINGAPORE) PTE. LTD. adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a 12 Months Customer Experience Specialist Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for 12 Months Customer Experience Specialist typically include Online Marketing and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your 12 Months Customer Experience Specialist interview at HUDSON RPO (SINGAPORE) PTE. LTD., research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the HUDSON RPO (SINGAPORE) PTE. LTD.'s products or services and be prepared to discuss how you can contribute to their success.
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