Name of Authority:Valour Primary School
Contract Period: From 1 Jan 2026 to 25 Dec 2026.
Personnel shall be deployed at the following hours:
Receptionist 1
• Mondays to Thursdays: 7:00am to 4:15pm, inclusive of 45-min lunch break
• Fridays: 7:00am to 3:45pm, inclusive of 45-min lunch break
• School holidays: 8:00am to 5:00pm
• Service not required on Saturdays, Sundays and gazetted public holidays
Receptionist 2
• Mondays to Thursdays: 8:15am to 5:30pm, inclusive of 45-min lunch break
• Fridays: 8:45am to 5:30pm, inclusive of 45-min lunch break
• School holidays: 8:00am to 5:00pm
• Service not required on Saturdays, Sundays and gazetted public holidays
The Services shall be set out as follows:
Attend to all incoming phone calls, enquiries and deliveries promptly.
Attend to walk-in students, teachers, parents, vendors and school stakeholders with care and empathy.
Attend to unwell students and coordinate with all relevant stakeholders until student leaves the school safely.
Provide simple first aid to injured/unwell students and maintain the sick bay including first aid supplies.
Manage office administrative tasks including using basic Microsoft Office applications (e.g. data entry, preparing Word documents & Excel spreadsheets), office supplies inventory taking and making trips to the Post Office.
Call & engage with parents on administrative matters e.g. GIRO & Edusave applications, financial aid supporting documents etc.
Prioritise important and urgent tasks and multi-task across different work areas efficiently.
Man the General Office reception counter and ensure it is clean and tidy.
Assist with other ad-hoc tasks as assigned by the school e.g. school emergency exercise etc.
The awarded Contractor shall arrange for a Basic 1st aid course with CPR+AED for the personnel(s) at Contractor's cost within the first 3 months of personnel assuming duty at the school.
This is a mandatory training requirement to be fulfilled after award.
Experience :
Minimum 2 year's experience in front desk reception duties.
Relevant front desk reception experience in schools, especially primary schools, shall be preferred.
Desirable Qualities of Personnel :
Good communication and interpersonal skills.
Able to read, write and converse in English.
Warm personality with good customer service skills and telephone etiquette skills.
Able to exercise initiative, work independently & as a team.