2x Guest Experience Executive

Key Responsibilities

• Greet and welcome clients warmly upon arrival
• Manage appointment bookings, confirmations, and client check-ins/check-outs
• Provide clear and professional guidance to clients on services, schedules, and facilities
• Handle phone and WhatsApp inquiries, including rescheduling and cancellations
• Maintain a clean, organized, and inviting front-of-house and reception area
• Assist with events, VIP visits, and occasional administrative tasks

Requirements:

• Prior experience in hospitality, wellness, customer service, or front desk roles desirable but not mandatory
• Proactive, detail-oriented, and able to multitask in a dynamic environment
• A warm, polished, and professional demeanor
• Passion for health, wellness, longevity or client care is a strong advantage
• Flexibility to work on rotating shifts (including some Saturdays)

Why Join Us

• Work in a modern, innovative, and purpose-driven wellness centre
• Be part of a passionate and collaborative team
• Receive wellness perks and opportunities for growth
• Make a meaningful impact in people's lives every day
• Attractive incentives
• Enjoy a 5-day work week with 2 days off