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6 Months Contract AMS Service Delivery Manager #EAT Job Opening In Singapore, Singapore – Now Hiring RECRUIT EXPRESS PTE LTD

6 Months Contract AMS Service Delivery Manager #EAT

    Singapore Jobs Expertini Expertini Singapore Jobs Other General 6 Months Contract Ams Service Delivery Manager #eat

Job description

Overview
SBFA-FICO Lead
Manage SAP FICO consultants and cross-functional teams, ensuring high performance and collaboration.

Act as the primary point of contact for SAP FICO-related issues, escalations, and critical incidents.

Oversee integration of SAP FICO with other SAP modules (MM, SD, PP, HR) and external systems.

Bridge communication between business users, IT, and external partners.


Responsibilities
Fully manage and control external resources providing service ensuring delivery is within SLA and are in line with business expectations
Lead the Demand management and prioritisation decisions, in agreement with key stakeholders and monitor the effective utilisation of Application Development hours across APAC business units
Act as SBFAP IT Service point of contact for major / critical Incidents escalations
Participate in the governance decisions and identify action items
Ensure continuous improvement of processes and service delivery
Qualifications
Mastery of Financial Accounting (FI), Controlling (CO) and Project System (PS) modules, including integration with other SAP modules (MM, SD etc.) and Finance interfaces (e.g. BW, BPC, Kofax, etc)
IT leadership experience in a global environment and at managing a large outsourcing partnership
Proven project management skills, including planning, execution, and risk management
Experience in vendor management, including service level agreements (SLAs), vendor performance evaluation
Business Process Knowledge: Understanding business processes and workflows across various domains
Excellent communication, stakeholder management, and leadership abilities
Ability to operate in a multicultural environment and manage multiple priorities
ITIL certification or strong knowledge of ITIL processes is a plus
How to apply
For interested candidates, please send your updated resume:
Email:
Telegram: @Angie_TL
Whatsapp:
Angela Teh Ling Wei (CEI No.R )
Recruit Express Pte Ltd
EA License No. 99C4599
#J-18808-Ljbffr

Required Skill Profession

Other General


  • Job Details

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