Roles & Responsibilities Assistant Centre Manager
- Working day: 4 Weekdays + 1 Weekend / 3 Weekdays + 2 Weekends
- Working Hour: Weekdays: 10.20am - 7.20pm ; Weekends: 8.45am - 6.30pm
- Salary: $3,000 - $4,000
- Location: Clementi, Bukit Batok, King's Arcade, Ang Mo Kio, Hougang, Marine Parade, Tampines (Will need to travel to more than 1 Centre, discuss during interview)
Job Responsibilities:
1) Customer Service
- Attend to all walk-in potential customers and existing parents, phone calls and emails promptly and professionally
- Handle registration of new students, attend to requests pertaining to change of courses and time slots by existing students/parents, handle termination of courses by existing students
- Upkeep of Centre's student management system and perform audit of system regularly
- Preparation of sales presentation kits
- Training of new and existing customer service executive
2) Administration
- Prepare invoices and handle payment collection
- Prepare debtors listings and send reminders for late payment
- Maintain petty cash and prepare daily collection report
- Assist the operation manager manager with resource management and team management
- Perform ad-hoc duties or projects assigned by the operations manager.
3) Support for Operations Manager
- Work with various stakeholders to resolve any conflicts or issues
Job Requirement:
- At least Diploma in any discipline (Full time)
- Relevant customer service-related job experience
- Proficiency in MS Office, Zoom, Google Drive, AI-generative apps
Looking for New Job Opportunities?
Let me help you find the right fit
Contact Me Directly:
WhatsApp: (Han)
Email:
Chaw Chiaw Han | Reg No: R
The Supreme HR Advisory Pte Ltd | EA No: 14C7279
Tell employers what skills you have Childcare
Sales
Microsoft Office
Customer Service Operations
Listings
Google Drive
Tuition
Administration
MS Office
Good Communication Skills
Team Management
Resource Management
Team Player
Customer Service
Audit