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Urgent! Access Ambassador Job Opening In Singapore, Singapore – Now Hiring Marina Bay Sands



Job description

Job Responsibilities

  • Customer Relations
    • Ensure compliance with regulations related to restricted access points within Casino HLGA area.

    • Actively manage HLGA entrance points to ensure that no membership breaches of entry regulations occur.

    • Proactively greet guests, visitors, and others within the casino environment.

    • Exhibit a professional attitude and readiness to assist guests, upholding Marina Bay Sands standards of customer service through proficiency in property knowledge, professional presentation and building of customer relationships.

    • Handle ad hoc customer requests and complaints in a timely manner, resolving when possible and escalating when necessary.

    • Work flexibly to contribute to a supportive team environment.

  • Communication
    • Maintain a positive rapport and professional interaction with all Casino Operations Team Members and those from other Departments.

    • Facilitate communications between Casino Operations and other departments regarding supporting functions and maintaining the casino environment.

    • Stay informed on the latest casino games, integrated resort amenities, promotions, and entertainment events.

    • Meet all attendance, punctuality and safety guidelines required of the position and adhere to regulatory, Departmental and Company policies.

    • Actively promote services and events, and participate in necessary tournaments, events, and promotions.

    • Keep all information on guest activity and Casino operations confidential.

    • Contribute to a positive, empowering work environment by consistently performing assigned day-to-day responsibilities.

    • Meet the demands of a fast-paced environment by using good judgment and the ability to multitask.

    • Any other duties as required.

Job Requirements

  • Education & Certification
    • High School Graduate
  • Experience
    • 1 year’s experience in a hospitality or casino role preferred.

    • Have a track record of personally providing excellent customer service.

  • Ability to:
    • Learn system operations.

    • Perform job functions with attention to detail, speed, and accuracy.

    • Be a clear thinker, remaining calm and resolving problems using good judgment.

    • Follow directions balancing customer experience with regulatory requirements.

    • Work with minimal supervision.

    • Take initiative and exhibit flexibility.

  • Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore.

    Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands.

#J-18808-Ljbffr


Required Skill Profession

Product & Brand Marketing, Communication & Pr



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    Unlock Your Access Ambassador Potential: Insight & Career Growth Guide


  • Real-time Access Ambassador Jobs Trends in Singapore, Singapore (Graphical Representation)

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  • Are You Looking for Access Ambassador Job?

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    • 2. Loyalty
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    • 7. Obeying Singapore laws and regulations
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  • Interview Tips for Access Ambassador Job Success
    Marina Bay Sands interview tips for Access Ambassador

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    • Other Openings
    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
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    Final Thought:

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