Overview
What's this role about?
The Account Development Executive role in Chubb offers you the opportunity to connect customers with products that meet their needs, by marketing Chubb’s insurance policies to the mass markets through outbound telemarketing.
Responsibilities
Deliver sales targets and meet campaign key performance indicators (KPIs) which includes sales targets, call quality and operational standards
Conduct telemarketing calls to promote General Insurance products with clear product knowledge and references, to existing and prospective customers
Identify opportunities to cross-sell and up-sell
Convert leads provided by the company to sales through telemarketing activities
Ensure all call activities are conducted with full adherence to regulations and in line with Quality Assurance standards
Update customer information in the database
Note: Relevant training will be provided
Requirements
Minimum GCE ‘O’ level
Prior experience working in telemarketing or sales function and/or the financial services sector prferred
Insurance Certificate in General Insurance (BCP, PGI, HI) will be an added advantage
Proficient in English
Comfortable with outbound calls and stakeholder interactions
Confident communicator with good verbal skills
Sufficiently resilient to handle rejection and objections from customers
Persuasive and committed to meet/exceed sales targets
Sales-driven and possess a can-do attitude
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