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Account Manager Job Opening In Singapore, Singapore – Now Hiring Index Exchange


Job description

About Index Exchange:

Index Exchange is a global advertising supply-side platform enabling media owners to maximize the value of their content on any screen.

As a trusted partner and ally, we connect leading experience makers with the world’s largest brands to ensure a quality experience for consumers.


We’re a proud industry pioneer with over 20 years of experience accelerating the ad technology evolution.

With our radically transparent business practices and dedication to total market efficiency, we’re committed to upholding the integrity of the programmatic ecosystem at large.


What’s it like to work at Index?


Index is an exciting and fast-paced place to work.

You'll be able to feed your ambition, lean into trust and transparency, and feel genuine support from your colleagues.

We’re built on our core values and live them each day.

They're‌ not just buzzwords.


We pride ourselves on our independence and openness, not only in our technology, but in our teams, too.

Our diverse and inclusive culture celebrates how we can leverage our unique differences to help drive Index forward.


We have more than 550 Indexers around the globe dedicated to building a safe and transparent marketplace that provides a trusted experience for consumers, and we’re looking for talented professionals to help take us to the next level.


Are you ready to join the programmatic evolution?


We are looking for a tech-savvy, seasoned account manager to join our growing team in Singapore.

This individual will be responsible for managing our major holding company clients who leverage our industry-leading Marketplace Platform offering.


If you’re an excellent communicator, a strong collaborator with experience in working with both regional & global functional stakeholders and can thrive in a highly technical environment, then this role is for you.

It is the Account Manager's job to ensure Index Exchange exceeds our clients' expectations by working closely to understand their business goals and how we can help them be realised through our Marketplace Platform.


This will be done via ensuring a high level of customer service and long-term forward thinking is constantly demonstrated – behaviours which underpin the Index Exchange Account Manager service-led offering.


What We’re Looking For:

  • Knowledgeable: Depth of knowledge of advertising-technology, including advertising/publisher business models, technical understanding of ad serving, media trading, and RTB-related advertising technology is essential.

  • Collaborative: Index Exchange is a global business with Buy-Side, Sell-Side and Product teams.

    You’ll need to work cross-functionally with all of them to communicate the needs of your client and implement new buyer enablement strategies, create reports, and document new processes to help improve the partner experience and ensure the success of this and future marketplace partnerships.

  • Strategic: As you learn our business, we’ll look to you to identify & communicate client feedback, actionable insights and new opportunities for our partners to increase revenue and drive adoption within your portfolio of customers.

  • Here’s What You’ll be Doing:

  • Oversee all aspects of partnership management for your portfolio of business, including: Developing a detailed partnership plan to monitor, track, and report on progress.
    Defining partnership-specific key initiatives, goals and KPIs.
    Create and maintain comprehensive partnership documentation.
    Identify trends, opportunities, and potential threats across your portfolio of customers.
    Collaborate and communicate effectively with cross-functional teams, including sales, technical solutions, product, and product marketing.


  • Manage our existing holding company relationships by driving growth and achieving quarterly revenue targets.

  • Build and maintain a positive working relationship with your customers to ensure smooth execution of all deal transactions on our Marketplace Platform.

  • Work closely with clients to ensure our products and solutions evolve with their needs while understanding the business investment & opportunity for further enhancements to unlock.

  • Perform quarterly business reviews with clients and present recommendations across business and technical focus areas.

  • Become a subject matter expert on our Marketplace Platform, Index’s positioning & long-term vision for this offering.

  • Work with buy-side and sell-side stakeholders on all deal management for the Marketplace Platform.

  • Participate in and contribute to regular knowledge-sharing sessions as we build out the team across Singapore.

  • Support other team members by offering guidance, mentorship and a continued demonstration of the behaviours needed to excel in the Account Manager role.
  • Here's What You Need:

  • In-depth knowledge of the programmatic industry, including technology solutions, advertising/publisher and network business models, technical understanding of ad serving, media trading and RTB.

  • Experience in directly managing, developing, and growing client partnerships and/ or senior relationships within the advertising technology landscape.

  • Ability to build and influence relationships with senior internal and external stakeholders with Commercial, Operational, and Product backgrounds.

  • Proven ability in strategic planning and creative problem-solving.

  • Goal-oriented approach to working with your clients — you are constantly seeking an opportunity to add value, build relationships, and achieve revenue targets.

  • Confidence and an eagerness for autonomous working.

  • Strong project management skills - organized, self-starter, and highly detail-oriented.

  • Effective time management skills - ability to prioritize and meet deadlines in a fast-paced environment, and have an interest in finding the most efficient way to complete a task to best support the team and your clients.

  • Strong presentation skills, with the ability to build clear and concise materials as well as communicate and present information effectively internally and externally.

  • A bachelor's degree from an accredited university, preferably in a business, marketing, communications or technology-related field.

  • Proficiency in English

  • Proficiency in Microsoft Office
  • Why You’ll Love Working Here:

  • Comprehensive health, dental, and vision plans for you and your dependents

  • Paid time off, health days, and personal obligation days plus flexible work schedules

  • Competitive retirement matching plans

  • Equity packages

  • Generous parental leave available to birthing, non-birthing, and adoptive parents

  • Annual well-being allowance plus fitness discounts and group wellness activities

  • Employee assistance program

  • Mental health first aid program that provides an in-the-moment point of contact and reassurance

  • One day of volunteer time off per year and a donation-matching program

  • Bi-weekly town halls and regular community-led team events

  • Multiple resources and programming to support continuous learning

  • A workplace that supports a diverse, equitable, and inclusive environment – learn more here 
  • Equal employment opportunity


    At Index Exchange, we believe that successful products are built by teams just as diverse as the audience who uses them.

    As such, we are committed to equal employment opportunities.

    We celebrate diversity of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or veteran status.

    Additionally, we realize that diversity is deeper than any status or classification—diversity is the human experience.

    For those who show grit, passion, and humility—Index will welcome you.


    Accessibility for applicants with disabilities


    Index Exchange welcomes and encourages individuals with disabilities to apply to work with us.


    If you require an accommodation, please share the details of your request and any information how we can assist you with the hiring recruiter when they contact you.

    Index Exchange will make reasonable efforts to ensure accommodation requests are met throughout the recruitment process.


    Index Everywhere, Index Anywhere


    Our corporate headquarters are in Toronto, with major offices in New York, Montreal, Kitchener, London, San Francisco, and many other global cities.

    As a major global advertising exchange, we are committed to operating as a tightly knit global team and embracing and empowering talent wherever our colleagues may be.


    #LI-MF1


    #LI-ONSITE

    Required Skill Profession

    Advertising, Marketing, Promotions, Public Relations, And Sales Managers


    • Job Details

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    Unlock Your Account Manager Potential: Insight & Career Growth Guide


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    Are You Looking for Account Manager Job?

    Great news! is currently hiring and seeking a Account Manager to join their team. Feel free to download the job details.

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    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Index Exchange adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying Singapore laws and regulations

    What Is the Average Salary Range for Account Manager Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for Account Manager?

    Key qualifications for Account Manager typically include Advertising, Marketing, Promotions, Public Relations, And Sales Managers and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

    How Can I Improve My Chances of Getting Hired for Account Manager?

    To improve your chances of getting hired for Account Manager, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

    Interview Tips for Account Manager Job Success

    Index Exchange interview tips for Account Manager

    Here are some tips to help you prepare for and ace your Account Manager job interview:

    Before the Interview:

    Research: Learn about the Index Exchange's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

    Dress Professionally: Choose attire appropriate for the company culture.

    Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

    Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

    During the Interview:

    Be Punctual: Arrive on time to demonstrate professionalism and respect.

    Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

    Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

    Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

    Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

    Follow Up: Send a thank-you email to the interviewer within 24 hours.

    Additional Tips:

    Be Yourself: Let your personality shine through while maintaining professionalism.

    Be Honest: Don't exaggerate your skills or experience.

    Be Positive: Focus on your strengths and accomplishments.

    Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

    Turn Off Phone: Avoid distractions during the interview.

    Final Thought:

    To prepare for your Account Manager interview at Index Exchange, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Index Exchange's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

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