Job Overview:
We are seeking a detail-oriented and proactive Accounts Receivable and Billing Specialist to join our logistics finance team.
This position is responsible for managing end-to-end billing cycles and ensuring timely collection of receivables from customers.
The ideal candidate will have experience in logistics or transportation billing and a firm understanding of financial processes, industry documentation, and customer account management.
The role acts as a key liaison between the finance, operations, and customer service teams to ensure that invoices are accurate, timely, and supported by all required documentation.
Key Responsibilities: Billing Duties
- Generate and issue timely invoices to customers for freight services, warehousing, customs clearance, and other logistics-related charges.
- Collect and verify supporting documentation for billing, such as:
Bill of Lading (B/L)
Proof of Delivery (POD)
Delivery Notes
Freight Quotes
Purchase Orders
- Validate and match charges from service orders or delivery records against rate agreements and contracts.
- Ensure billing compliance with customer-specific requirements (e.g., reference numbers, format, portals).
- Coordinate with the operations team to ensure that services have been completed and documented before invoicing.
Accounts Receivable (AR) Duties
- Monitor and maintain the accounts receivable ledger to ensure all payments are accounted for and properly posted.
- Regularly update AR aging reports and follow up with customers on overdue invoices.
- Perform collection calls and send reminders, statements of accounts (SOAs), and escalation notices as needed.
- Process and allocate incoming payments (cheques, wire transfers, EFTs).
- Reconcile discrepancies and resolve short payments, credit memos, and disputed invoices.
- Liaise with customers to resolve invoice issues and obtain payment commitments.
Logistics Coordination
- Understand and interpret logistics documentation such as shipping manifests, invoices, delivery receipts, and container numbers.
- Work closely with dispatchers, freight coordinators, and customer service to ensure billing reflects accurate shipment details.
- Track shipments and delivery status to ensure timely billing.
- Support the setup of new customers in the billing system, including tax configurations, payment terms, and credit checks.
Additional Responsibilities:
- Assist in monthly closing activities including AR reports, account reconciliations, and revenue accruals.
- Prepare reports for management, including:
Customer aging summaries
Cash collection forecasts
Billing vs revenue reports
- Ensure adherence to company credit policies and escalate high-risk or delinquent accounts to management.
- Suggest process improvements to streamline billing and collection processes.
Qualifications: Education & Experience:.
- 2–4 years of experience in accounts receivable, billing, or finance.
- Experience in a logistics, freight forwarding, or transportation company is strongly preferred.
Technical Skills:
- Proficiency with accounting and ERP systems (e.g., SAP, Oracle, QuickBooks, TMS/FMS systems).
- Advanced Excel skills (e.g., VLOOKUP, pivot tables, basic formulas).
- Familiarity with logistics documents and billing platforms (EDI, customer portals).
Soft Skills:
- Strong organizational and time-management skills.
- Excellent verbal and written communication abilities.
- High attention to detail and accuracy.
- Ability to manage multiple accounts and deadlines.
- Customer-focused with a problem-solving mindset.
Preferred Knowledge:
- Understanding of freight rates, tariffs, Incoterms, customs duties, and VAT.
- Knowledge of containerized shipping, air freight, or trucking operations.
- Familiarity with international trade documentation is a plus.
Job Type: Full-time
Pay: $2, $3,500.00 per month
Work Location: In person