Admin Assistant/Executive (Full-time)

Responsibilities

• Provide administrative and operational support in the clinic
• Support the clinical team to assist in patients' general enquiries and screen the patients’ general condition, administer safe management measures etc.
  
  
• Registration and onboarding of new patients, updating of databases accurately
• Billing/invoicing and collection of payment from patients
• Liaison, preparation and submission of claims to respective agencies/insurance companies
• Monitor the AR collection and closely follow up the overdue accounts
• Administrative tasks such as sorting and digital archival of documents, internal dispatching, document mailing, receiving of item, inventory management etc.
  
  
• Liaise with clinical staff on stock management and accurate/appropriate replenishment, make timely and accurate inventory purchases, manage centre billing activities, e.g., issuance/tracking of orders and invoices, ensure timely weekly/monthly reporting and payment.
  
  
• Handle phone calls and front counter duties especially during switchover of shifts and communicate messages accurately to respective staff.
  
  
• Assisting Nurse Manager to coordinate all aspects of patient’s appointment bookings.
  
  
• Coordinate and provide support for all centre meetings and events.
  
  
• Maintain cleanliness, safety and order at the centre’s non-treatment areas.
  
  
• Additional operational related support as required by the company

Requirements

• Diploma or Higher NITEC qualifications
• Preferably with at least 2 years’ experience in a similar healthcare capacity or 4 years in an administrative/frontline role.
  
  
• Some finance background is required, must be familiar with Microsoft Excel and consolidating figures for reporting.
  
  
• Preferably with experience in handling procurement processes
• Meticulous and with strong administration, coordination and organisational skills
• Strong communication and interpersonal skills
• Able to multi-task and work independently in a fast-paced and dynamic environment
• Proficient in Microsoft Office applications