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Urgent! admin & customer service officer Job Opening In Singapore, Singapore – Now Hiring AJK ENGINEERING PTE. LTD.

admin & customer service officer



Job description

Responsibilities

  • Handle customer enquiries via various channels.

  • Data entry, including processing of inquiries, quotations, and process sales orders from customers & etc.

  • Coordinate and ensure that all KPIs are met.

  • Monitor inventory stock level.

  • Manage customer order fulfilment plans for on-time delivery.

  • Manage enquiries and feedback of our customers through email, website live chat service and phone calls.

  • To coordinate daily movement of all incoming and outgoing vehicles, including liaising with internal and external customers for the collection and delivery of vehicles.

  • To physically check all repair work performed in the workshop for completeness and road test, inclulding LTA inspection if required, before the vehicle is returned to the customers.

  • To focus on providing quality services with the highest levels of customer satisfaction.

  • Other related ad-hoc duties as assigned by superior.

  • Good command of English and Chinese and basic accounting knowledge will an added advantage.

  • Friendly and Customer Service Oriented.

  • Able to work independently with minimum supervision.

  • Work as part of our admin team to ensure customers the best possible experience on all fronts of the company.

  • Min 1 year of relevant experience.

  • Candidate must possess at least a SPM or equivalent


Required Skill Profession

Other General



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