Overview
Exciting Admin Support exposure in the Social Services sector!
Mon - Fri, office hours
Up to $2,800 per month
Buona Vista MRT
9-month contract
Responsibilities
Manage and respond to enquiries
through the Services Mailbox, ensuring professionalism, accuracy, and timeliness.
Maintain and update a library of response templates
to improve efficiency and consistency.
Escalate complex issues to relevant team members while safeguarding service quality.
Support the
onboarding, access management, and account maintenance
of users.
Provide first-line support for system enquiries, troubleshooting issues in collaboration with stakeholders.
Assist with programme reporting, data entry, and analysis to support service performance reviews.
Qualifications
Minimum Diploma qualification;
additional certifications in administration, communications, or social services are advantageous.
2 years of experience in administrative support, enquiry management, or customer service, preferably in the social service sector.
Familiarity with database systems, reporting platforms, or data management processes.
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Only shortlisted candidates will be contacted.
Goh Yi Min, Mai - R
ScienTec Consulting Pte Ltd - 11C5781
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