Job Overview
Category
Secretaries and Administrative Assistants
Job Type
FULL_TIME; PERMANENT
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Job Description
Key Responsibilities
Act as first point of contact for any inquiries from prospective families.Assist Office Manager in daily operations (maintaining Edutrust Manuals, standard operating procedures and relevant documentation in line with EduTrust requirements).Continually enhance the administrative systems and processes in the school in consultation with the Office Manager, CEO and/or leadership team.Maintain and keep up-to-date all student information in school management system and hard copy student admin folders.Maintain and keep up-to-date staff information on school management system and NAS.Basic book-keeping, assist in invoicing and issuance of receipts.Maintain office services by organising office operations and procedures.Monitor and respond to parent/customer inquiries (during school term and when on holiday at least once per week).Assist prospective families in admissions process (start to finish).Create reports for submission to management (e.g., monthly staff attendance, admissions figures, etc.).Attend to front desk matters, maintain cleanliness and aesthetics of front desk.Assist in updating staff on changes in routine, events, information relating to students/ parents/ vendors/ other day-to-day operations.Liaise with the Quality Assurance Executive to ensure all standard operating policies and Edutrust documentation are accurately prepared and filed.Maintain and update data for enquiries, applications, tours and events, monitor current school enrolment and potential joiners and leavers and provide monthly and annual data/ stats.
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