Advanced Field Service Engr

Job description

**THE FUTURE IS WHAT WE MAKE IT.**



**_Advance Field Service Engineer_**



**_Changi, Singapore_**



Start your career by making an impact and real connections with some of the most meaningful challenges around.

When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers, and doers who are changing the future.



**Make the Best You.**



Working at Honeywell is not just creating incredible things.

You will collaborate with top minds, grow through continuous learning, and benefit from an inclusive environment that rewards performance and celebrate achievements.



**Join Us and Make an Impact.**



As an Advanced Field Service Engineer here at Honeywell, you will provide advanced technical support in Industrial Automation, troubleshoot complex issues, ensure solution implementation, and drive customer satisfaction



**Key Responsibilities:**



+ **Technical Service & Support** - Perform installation, commissioning, troubleshooting, and maintenance of equipment at customer sites.

+ Provide timely and effective technical support to clients.

+ Conduct root cause analysis and implement corrective actions.

+ Ensure compliance with safety standards and company procedures during service activities.

+ **Project Management** - Lead and manage service-related projects including upgrades, retrofits, and system integrations.

+ Develop project plans, schedules.

+ Coordinate with internal teams, vendors, and customers to ensure project milestones are met.

+ Monitor project progress and prepare regular status reports.

+ Ensure project documentation is complete and accurate.

+ **Customer Interaction** - Build and maintain strong relationships with customers.

+ Provide training and technical guidance to end-users.

+ Address customer concerns and ensure high levels of satisfaction.

+ Experience in project management and execution.

+ **Documentation & Reporting** - Maintain detailed service records and project documentation.

+ Prepare service reports, project updates, and feedback for continuous improvement.

+ Customer Support and Consultation: Providing technical consultation to customers on system operations, performing training, and ensuring customer satisfaction through timely resolution of issues.

+ System Commissioning and Maintenance: Conducting initial system startup, commissioning, system upgrades, and preventive maintenance to ensure optimal performance.

+ Troubleshooting and Problem Resolution: Diagnosing system malfunctions, conducting root cause analyses, and implementing corrective actions promptly.

+ Documentation and Reporting: Preparing detailed service reports, documenting issues, resolutions, and system configurations, adhering to Honeywell standards.

+ Continuous Improvement: Identifying opportunities for system enhancements, process improvements, and sharing best practices with teams.



**Key Experience & Capabilities:**



+ **Technical Expertise** : In-depth knowledge of Honeywell automation, control systems, SCADA, DCS, PLCs, instrumentation, and network protocols (Ethernet/IP, MODBUS, etc.).

+ **Field Experience** : Proven experience in field engineering roles within industrial automation, power plants, oil & gas, manufacturing, or related sectors or commercial building or offices

+ **Communication Skills** : Strong ability to communicate complex technical information to customers and internal teams effectively.

+ **Problem-Solving Abilities** : Strong analytical skills for troubleshooting complex systems under time constraints.

+ **Educational Background** : Typically requires an engineering degree (Electrical, Mechanical, or control systems) or equivalent practical experience.

+ **Certifications and Training** : Certifications related to control systems, safety, or specific Honeywell products are advantageous.

+ **Travel Requirements** : The role often involves extensive travel to customer sites, sometimes globally, to implement and support Honeywell systems.

+ **Work Environment** : Field engineers work in diverse environments, including industrial plants, manufacturing facilities, and construction sites, often in variable shifts.

+ **Career Path** : This position typically serves as a stepping stone towards senior engineering, technical management, or specialized roles within Honeywell.



**Who We Are**



The Future Is What We Make It at Honeywell.

From sustainable aviation fuel and life-saving healthcare sensors to collaborating on every NASA space mission since the 1950’s, over 100 years of innovation has always been driven by an investment in our people.

Learn more about Honeywell: https://www.youtube.com/watch?v=CG-rmG0eKLk



**Discover More**



Our focus at Honeywell is innovation that drives business, improves the bottom line and creates solutions for our customers and communities around the world.

There’s a lot for you to discover.

Our solutions, our case studies, our #Futureshapers, and so much more.



Honeywell is an equal opportunity employer.

Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.



For more information on how we process your information in the job application process, please refer to honeywell.com/us/en/privacy-statement .

If a disability prevents you from applying for a job through our website, e-mail accessibility@honeywell.com No other requests will be acknowledged.



**Copyright © 2024 Honeywell International Inc.**



Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition.

As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.

Honeywell is an equal opportunity employer.

Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

Required Skill Profession

Other General