Overview
Do you aspire for a rewarding career that lets you do more and achieve more?
Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.
Work with the world’s most loved brands and be with awesome, diverse people.
Be home, belong, and start your journey to #BeMore!
Benefits
Attractive remuneration, great perks, and performance incentives
Comprehensive medical, insurance, or social security coverage
World-class workspaces
Engaging activities and recognition programs
Strong learning and development plans for your career growth
Positive culture for you to #BeMore at work
Easy to locate area with direct access to public transport
Flexible working arrangements
Be coached and mentored by experts in your field
Join a global company, winner of hundreds of industry awards
Responsibilities
Contact new and existing clients via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
Improve client’s experience by driving optimal and appropriate product adoption.
Manage a portfolio of Small to Medium Business (SMB) clients with responsibility for growing revenue.
When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
Become an expert on client’s Advertising solutions and identify trends and solve problems.
Providing vital product insights, feedback and revenue trends, from your experience using the Products and sharing the feedback from the Advertisers.
Produce success stories for advertisers who have had success in growing their business by using the products.
Advising clients on how to yield the best ROAS through their ad campaigns with digital marketing knowledge.
Any other duties and responsibilities that may be assigned within your category of employment and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.
Qualifications
Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in any field.
Preferably with 2 years of working experience in the related field is required.
Fresh graduates are encouraged to apply.
Strong time management skills and motivation to exceed expectations.
Enjoy working in a fast-paced environment and be able to balance multiple tasks at the same time.
Comfortable working with computers and ability to learn and adapt to new systems.
Excellent verbal and written communication skills in English and the language of the supporting market (e.g., Cantonese for Hong Kong customers).
About TDCX
Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation.
It caters to industries such as digital advertising, social media, e-commerce, fintech, gaming, healthtech, media, technology, and travel & hospitality.
TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes.
With more than 20,000 employees across 39 locations worldwide, TDCX delivers robust coverage across Asia, Europe, and the U.S.
Visit for more info.
Seniority Level
Associate
Employment Type
Full-time
Job Function
Advertising, Business Development, and Sales
Industries
Outsourcing and Offshoring Consulting
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