AI Product Owner

Job description

JOB SUMMARY
We’re looking for a driven and visionary AI Product Owner to help shape the future of banking through artificial intelligence.

This role sits at the heart of our Corporate and Institutional Banking (CIB) transformation, where AI is becoming a core enabler for smarter decisions, better client engagement, and operational excellence.


You’ll support CIB AI Chief Product owner and lead the end-to-end delivery of AI use case—from early-stage exploration to full-scale deployment—working closely with data scientists, ML engineers, service designers, and business leaders.

If you're excited by the opportunity to turn emerging technologies into real-world impact at scale, this role is for you.


Why This Role Matters
AI at the Core of Strategy: You will help drive the next phase of CIB’s AI strategy, delivering AI solutions with real impact on revenue growth, efficiency gains, and client satisfaction.


Build the Next-Gen AI Stack: You'll contribute to a modern, AI-native product delivery approach, shaping scalable architecture and reusable solution patterns.


Cross-Disciplinary Exposure: You'll be at the intersection of data science, tech, design, and business—developing a rare and highly valuable skill sets
Growth & Innovation: This is an opportunity to scale emerging AI use cases into production and be a key part of a forward-looking transformation journey in financial services.


RESPONSIBILITIES
Processes
Manage end-to-end AI product lifecycle: Lead the end-to-end delivery of AI use cases—from ideation and business validation to production deployment—ensuring scalability, compliance, and impact.


User-Centric Product Design: Ensure AI products are designed with a strong focus on seamless client and employee user experience.

Partner closely with the User Experience & Service Design team to embed intuitive and accessible design principles into every solution.


Strategic Backlog Management & Agile Product Management: Translate business problems into data-product opportunities.

Manage backlogs, epics, and user stories in an agile setting, balancing quick wins with strategic builds.

Ensure prioritization aligns with business value, technical feasibility, and readiness for production.


Stakeholder Collaboration: Work cross-functionally with Group CDO, CIB platform teams, compliance, risk, and governance forums to align AI initiatives with broader business strategy and regulatory expectations.


• Tech and Data Collaboration: Partner with data scientists, ML engineers, and solution architects to co-create and iterate AI products that meet real business needs while aligning with enterprise architecture and data governance standards.


Scalable Product Architecture: Partner with Solution Archetype and Platform Engineering teams to develop scalable, production-grade AI patterns that can be reused across business lines.


Benefit Realization and Measurement: Define success metrics and track ROI, adoption, and impact.

Own the benefit case documentation for each use case.


Industry & Tech Radar: Stay ahead of the curve.

Scan the AI landscape—agentic AI, multimodal models, LLMOps—and bring those insights into our use case pipeline and product evolution.


A plus point
Exposure to LLMOps or agentic AI frameworks (e.g., LangChain, LangGraph, AutoGen)
Experience with compliance and model risk management in AI products
Background in corporate banking, products and processes
Familiarity with AI observability tools or explainability frameworks (XAI)
Regulatory & Business Conduct
Display exemplary conduct and live by the Group’s Values and Code of Conduct.


Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank.

This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.


Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.


Key Stakeholders
Other Responsibilities
Embed Here for good and Group’s brand and values in Singapore, CIB platform team; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)
Our Ideal Candidate
Bachelor's degree in Computer Science, Engineering, Data Science, or Business.

Master’s degree or equivalent certification
5+ years in product management or ownership, ideally with AI/ML or advanced analytics products in financial services or tech firm
Familiarity with AI/ML lifecycle (model training, tuning, deployment), data pipelines, and enterprise MLOps.

Experience with Agentic AI, Text-to-SQL, or LLM orchestration is a plus.


Proficiency in Agile frameworks (Scrum/Kanban), writing epics and user stories, backlog management, and sprint planning.


Experience with Azure DevOps (ADO), ADO, Confluence, Figma, and enterprise data platforms (Databricks, Snowflake, etc.) is highly desirable.


Certifications -ML engineer, AI/ML, CSPO, PMI-ACP
Proven ability to work with cross-functional teams, including senior stakeholders in business, compliance, risk, and technolog
Experience collaborating with Service design teams and applying human-centered design principles.

Demonstrated ability to co-create intuitive digital experiences with designers and engineers
Communication skills – strong business communication skills with both internal and external stakeholders
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact.

For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other.

We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before.

If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you.

You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.


Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours.

When you work with us, you'll see how we value difference and advocate inclusion.


Together we:
Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.


Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.


Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.


Flexible working options based around home and office locations, with flexible working patterns.


Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.


Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.


Recruitment Assessments
Some of our roles use assessments to help us understand how suitable you are for the role you've applied to.

If you are invited to take an assessment, this is great news.

It means your application has progressed to an important stage of our recruitment process.


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