AI Solution Delivery Lead

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Role: Vice President, AI Solution Delivery Lead

Perm/Contract/ Full-time/Part-time: Permanent

Hybrid/Remote: Hybrid

Who we are

Robert Walters is the world’s most trusted talent solutions business.

Across the globe, we deliver recruitment, outsourcing, and talent advisory services for businesses of all sizes, opening doors for people with diverse skills, ambitions, and backgrounds.

Our Outsourcing service delivers recruitment for some of the world’s top employers, and we are currently recruiting on behalf of one of our clients which is the Fifth largest global bank globally by assets, with 2400 locations in over 50 markets.

Our client has approximately 360 years of history.

Its global network has over 180,000 employees.

It was ranked as the fourth largest in the world.

Role

Our client is seeking a Vice President, AI Solution Delivery Lead in Banking.

This role offers an exciting opportunity to join a global team, providing top-tier service to existing and prospective clients while expanding the business on a product and global level.

The successful candidate will be responsible for acquiring new clients, managing existing relationships, and contributing to the company's mission of becoming a Top Clearer worldwide in commodity markets.

Role and Responsibilities

The successful candidate will work under the Regional Enterprise Architecture Department.

He/She is responsible for overseeing the development, deployment, and governance of AI and GenAI solutions.

He/She will formulate the Organization’s AI/GenAI management, AI policies, and standards to support the short-term and long-term strategic plan, investment, and enterprise architecture roadmap.

This role involves coordinating with various stakeholders, ensuring compliance with best practices, and driving the adoption of AI technologies across the organization.

Strategic Planning, Governance, Stakeholder Management

• Develop and implement a strategic roadmap for AI and GenAI initiatives.
  
  
• Establish governance frameworks and policies to ensure compliance and best practices.
  
  
• Monitor and enforce adherence to governance policies.
  
  
• Engage with business leaders, IT teams, and other stakeholders to understand their needs and promote the benefits of AI technologies.
  
  
• Identify and promote innovative use cases for AI and GenAI.
  
  
• Support the development of custom AI applications, models, and solutions.
  
  
• Work on functional design, process design (including scenario design, flow mapping), prototyping, testing, training, and defining support procedures, in collaboration with other teams.
  
  
• Lead and develop chatbot (ChatGPT) and automation business flow using Microsoft technology stack such as MS OpenAI, AI Search, Power Platform, etc.
  
  
• Conduct evaluations of the Large Language Models provided by key players in the market.
  
  
• Encourage experimentation and prototyping to drive digital transformation.
  
  
• Advise on a broad range of technology associated with AI.
  
  

Security and Risk Management

• Implement security measures to protect data and AI models.
  
  
• Ensure that AI solutions adhere to security policies and standards.
  
  

Training and Enablement

• Develop and deliver training programs to upskill employees on AI and GenAI tools.
  
  
• Provide ongoing support and resources to users and developers.
  
  
• Develop training material and provide tech talk to users.
  
  
• Foster a community of practice for sharing knowledge and best practices.
  
  

Support and Maintenance

• Provide ongoing support and maintenance for AI solutions.
  
  

Job Requirements

• Minimum 12 years of related experience in IT industry with banking experience.
  
  
• Minimum 8 years of experience in applying AI to practical and comprehensive technology solutions.
  
  
• Professional certifications in Azure, Artificial Intelligence & Data Science.
  
  
• Bachelor’s degree related to Artificial Intelligence or Data Science.
  
  

Technical Expertise

• In-depth knowledge of AI and GenAI technologies, including machine learning, deep learning, natural language processing, and generative models.
  
  
• Proficiency in using AI development frameworks (e.g., TensorFlow, PyTorch).
  
  
• Deep understanding of Azure Cloud, MS OpenAI, AI Search, Form Recognizer, ADLS, and Cosmos DB.
  
  
• Deep understanding and practical experience with LLMs such as GPT, Llama, Claude, etc.
  
  
• Expertise in genetic AI.
  
  
• Practical experience in defining MLOps and DataOps.
  
  
• Experience in REST API development, familiar with development frameworks such as Django, Express.js, Spring Boot, etc.
  
  
• Experience in modern data platform, NoSQL database design, and RDBMS design and optimizations.
  
  
• Experience in data transformation/integration, BI, data analytics, reporting, and machine learning toolsets such as Talend, Alteryx, Tableau, Power BI, etc.
  
  
• Expertise in data analysis, data engineering, and statistical modeling.
  
  

Leadership and Management Skills

• Ability to lead and mentor a team of AI architects and engineers.
  
  
• Experience in managing AI product, including planning, execution, and delivery.
  
  
• Ability to engage with business leaders, IT teams, and other stakeholders to promote AI initiatives.
  
  
• Understanding of business processes and ability to align AI solutions with business goals.
  
  
• Ability to identify and promote innovative use cases for AI and GenAI.
  
  

Governance and Compliance

• Knowledge of AI governance frameworks and best practices for managing AI technologies.
  
  
• Ability to assess and mitigate risks associated with AI deployments.
  
  

Communication and Training

• Ability to articulate the value and benefits of AI to stakeholders.
  
  
• Experience in developing and delivering training programs to upskill employees on AI technologies.
  
  
• Strong presentation, technical documentation, and project management skills.
  
  

Problem-Solving and Innovation

• Strong analytical and problem-solving skills to address technical challenges.
  
  
• Ability to drive continuous improvement and innovation in AI solutions.
  
  

This position is being recruited on behalf of our client through our Outsourcing service line.

Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organisations to help them find the best talent.

We welcome applications from all candidates and are committed to providing equal opportunities.

Client promotes collaboration and aims to provide a supportive and inclusive environment where all individuals can maximize their full potential.

This advert is posted and reviewed by Resource Solutions India Private Limited, trading as Robert Walters.

As we are continuously hiring for all our clients in the region, we will retain your CV in our database for any other positions that may fit your profile.

If you are not agreeable to that, please let us know.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Information Technology

Industries

Banking and Financial Services

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Required Skill Profession

Healthcare