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Urgent! Air Export Customer Service Job Opening In Singapore, Singapore – Now Hiring FREIGHT LINKS EXPRESS PTE LTD

Air Export Customer Service



Job description

Overview

Job Description: ( Air Export Dept )

Responsibilities

  • Arrange collection, booking with airlines.

  • Prepare, handle, and process all necessary documentation, including customs and regulatory paperwork.

  • Accurately monitor, track, and trace cargo movements and update customers, agents with uplift status.

  • Communicate efficiently with customers, vendors, and internal teams via email, phone, instant messaging, and in person
  • Monitor and update relevant reports.

  • Ensure accurate and prompt billing to clients.

  • Maintain compliance with internal policies, government regulations, and customer requirements always.

  • Develop an understanding of departmental workflows and actively seek opportunities to enhance operational efficiency.

  • Create and maintain customer Standard Operating Procedures (SOPs).

  • Undertake other ad-hoc tasks as assigned by the reporting supervisor.

Job Requirements

  • Minimum qualification: Secondary School / “O” Level or equivalent.

  • No prior experience required; training will be provided.

  • Strong interpersonal and communication skills.

  • Able to work independently in a fast-paced environment.

Work Location

Work Location: Changi Airfreight Centre.

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Required Skill Profession

Customer Service



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    Unlock Your Air Export Potential: Insight & Career Growth Guide


  • Real-time Air Export Jobs Trends in Singapore, Singapore (Graphical Representation)

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    • 2. Loyalty
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    • 6. Respect for human rights
    • 7. Obeying Singapore laws and regulations
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    FREIGHT LINKS EXPRESS PTE LTD interview tips for Air Export Customer Service

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