Business Function
Group Operations enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation.
In Group Operations, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Responsibilities
- Provide timely and accurate Client deliverables in line with agreed service level standards
- Work as a team with maker & checker functionality to ensure timely and accurate input of activity and static data
- Provide support, guidance and knowledge for processing staff and ensure all staff are aware of any new procedures, new products, new services
- Actively involved in the conversion of new accounts, ensuring set up is timely, complete and accurate
- Act as backup in all processing functions particularly the processing of corporate events and pricing of securities
- Assist in drafting Financial statements in RAP7 and IFRS standards
- Troubleshooting of issues prior to querying with vendor and continue to provide support and follow up with vendor until issues are resolved
- Actively involved in BCP procedures/tests, preparation of documents relating to BCP/DR
- Actively involved in risk procedures/reporting requirements and bank standards
- Handle queries from clients and ensure that such queries are responded within the agreed service standards
- Assist section head on projects to reduce operational risk and improve work process
- Assist section head to track and collate management stats
Requirements
- Degree holder with minimum 1-3 years working experience in banking operations role
- General knowledge of Portfolio Accounting/Fund Accounting/Registrar Services
- Knowledge of General Ledger reporting and Singapore GAP/RAP7 accounting standards
- Able to work under pressure & work beyond normal working hours where necessary
- Able to communicate effectively (verbal & written) with product owner, external customers, counterparties and internal BUs
- Good team worker/leader, show initiative, support others in the team as necessary.
- Knowledge of MS Office applications especially MS Word and MS Excel
- Able to perform rotating shifts on weekdays
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We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.