Analyst, Investment Operations Specialist, Global Financial Markets Operations (GFMO), Group COO

Job description

Overview
Business Function Global Financial Market Operation (GFMO) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation.

In GFMO, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.


Job Purpose: We are looking for candidates who are highly motivated and team players to support GFMO on Fixed income, FX & OTC derivatives products, etc.


Key Accountabilities
Provide end to end OTC transaction life cycle reporting support for T&M derivatives products
Ensure confirmation accuracy and timely issuance
Risk control, reduction in ageing confirmations and elimination/refinement of legacy processes
Build a data driven culture with data analytic capabilities
Support new products initiatives on existing/new system capabilities
Responsibilities
Coverage Core: Trade Confirmation issuance, Trade Confirmation Affirmation, Trade Events Notification
Secondary: Trade Repository Reporting, Central Password Issuance, Advisory on ISDA Negotiation related to Operations, Board Resolution Documentation, MIS reporting
Service Support Centres: Hub (Sin) Spokes (Branches: HK, SE, TW, LON, Labuan), (Subsi: HK, TW, CN, Macau, IN, Sin Holdco)
Clients Base: Inter-bank, Fictive ( FI, Insurance etc), Corporate Treasury
Product Assets Classes: Vanilla FX spot, Money Market, Structured Loan/Deposits (CLI, PCI), Fixed Income, OTC Derivatives for FX, Rates, Equity, Carbon, Crypto and Commodity
Trade Confirmations issuance
Trade economic affirmation on executed trades without trade sources (Reuters, email trade execution, Term-sheet, Broker, etc.)
Run trades execution report to account for the trade confirmation issuance
Draft those trade confirmations not on Swift or Electronic Affirmed trades.

Ensure the right ISDA template to use as per the Fx & Derivative Documentation Policy
Monitor the queue of the Electronic Affirmed Platform to confirm all trades, investigate and escalate for those not affirmed
Validate the paper trade confirmations, register the trades in Control List and deliver the trades confirmation in Ideal 3, Email attached Doc, Post mail
Reconcile auto-generated paper trade confirmations and release them accordingly
Record trades not drafted/released by T + 1 with comment on cause of delays in DCFC and ORMU Weekly Report
Follow up those disputed trade confirmations not issued in DCFC, WCFC/MCFC and escalate with report per Escalation Ladder Matrix
Password protected on all trade confirmations delivered by Email doc attached
Scan and library the outgoing trade confirmations respectively
Trade Confirmation Affirmation
Check and affirm all incoming trade confirmations in Risk System, MX, BO Confirm status
Investigate discrepancies and escalate to the respective stakeholder for action.

Record the Disputed Trade Confirmation in the Confirmation Database for monitoring and follow up actions
Trace on those trade confirmations not received/not acknowledged accordingly and escalate per Escalation Ladder Matrix
Weekly reporting on unaffirmed aged trades to Team Lead/Manager and spokes for action/escalation
Scan and library the affirmed trade confirmations
For inter-entity trades where trade confirmations need not be issued, run the inter-entity Trade Reconciliation, check for unmatched/mismatched trades, investigate, raise/trace for trade match.

Escalate on aged items
Run and investigate the reconciliation between Electronic Affirmed trades in Electronic systems (e.g., MarkitWire, DSMatch) with Risk System MX; escalate on aged unsolved items
Engage Business, Sales, Traders, RMs on aged unaffirmed trade confirmations with a follow-up action register in the Doc Database
Signature verification per Signature Mandate of Clients’ Board Resolution for returned corporate paper confirmations; investigate irregular signatories etc.


Prepare the weekly Unaffirmed Aged Confirmation Report for escalation and tracers; prepare the monthly trailing Unaffirmed Aged Confirmation Report to ORMU with comments
Trade Events Notification
Extract trade events execution from Risk System, MX
Match with trade source and prepare the Notification
Investigate disputes and escalate to respective traders/Sales and Processing Team
Monitor and register all aged unaffirmed Notifications for escalation
Scan, release, perform signature verification and library on outgoing and returned trade Notifications
Issuance of Failure to Pay (FTP) and monitor acknowledgement
Issuance of Novation Letter for Assigned trades; reconcile assigned trades with Transferor
Manage documentation and execution for trade compression by TriOptima-triResolve
Attend to Corporate/Credit Events documentation issuance and affirmation per ISDA protocol and/or industry practice
Secondary Central Password Issuance
Cover for Hub and Spokes.

Each client will be issued a single password to be used by all teams (Hub/Spokes) to protect the documents
Generate, issue and control the registered password
Manage renewal per Email Policy and ISS Password Issuance Guideline
Attend and investigate any Password dispute
Advisory on ISDA Negotiation related to Operations
Review and approve deviations on ISDA negotiations related to Trade Confirmation onboarding
Update ISDA Agreement to Risk System MX; include other Master Agreements (e.g., DBS Master)
Facilitate ISDA onboarding negotiations by furnishing details of live trades to Legal
Engage and negotiate supplementary Master Agreement with ISDA counterparts to facilitate trade confirmation in compliance with ISDA confirmation issuance by SWIFT
Trading Account Opening – Board Resolution Documentation
Read and manage Board Resolution related to trades terms for acknowledgement
Clarify and trace with Relationship Manager for missing board resolutions
Furnish aged reports on missing and disputed board resolutions to COE Clients and RM/Sales; library all board resolution documentation
Client Support on Trade Confirmation Related Issues
Attend to queries by Spokes; investigate and assist Spokes on issues related to Trade Confirmation, Password issuance and risk reporting
Requirements
Preferably a Degree in Banking and Finance
Min 1-3 years of banking experience
Experience in various back-office operation functions including processing, reconciliations, confirmations, etc.


Good understanding of the end-to-end transaction lifecycle of OTC products
Proficient in MS Excel; VBA and Python are added advantages
Good understanding of GenAI
Team player who can work independently
Able to work in a fast paced environment
Willing to work in split Ops locations
Apply
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.


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