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Analyst, Partnership Servicing Job Opening In Singapore, Singapore – Now Hiring AIA


Job description

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

So if you believe in inspiring a better future, read on.

About the Role

The incumbent reports to the Operations Manager of Policy Services - Partnership Distribution and is responsible for running the day to day management of all post inception requests and enquiries.

He/she is required to ensure primary servicing objectives are met in terms of quality and efficient deliverables for in-forced policies to all partnering distribution channels.

WHAT YOU'LL BE DOING

  • Be the direct liaison officer between partnering distributors and AIA internal stakeholders, bridging the operation disparity between partnering firms to AIA standards of business.

  • Support distribution channel initiatives for process improvements, participate in providing conceptualised feedback for betterment of current processes.

  • Handle enquiries and requests from partners through calls and emails within the agreed turnaround time, managing of document submissions (tracking and routing).

  • Ensure timely and accurate processing by respective internal stakeholders, relaying completion updates and deliverables to hands of customers via partners.

  • Responsible for coordination and preparation and documenting of team meetings.

  • Maintain and update team manual to ensure all new workflows and guidelines are incorporated and documented accurately.

  • Uphold compliance to all IT and Compliance guidelines.

  • Any other duties as assigned by Manager and/or HOD.

  • WHAT WE ARE LOOKING FOR

  • Degree or Diploma

  • At least 3-5 years of experience (preferably in Insurance Operations) or Policy Servicing or equivalent experience in Life/A&H policies.

  • Related insurance qualifications such as M5, M9 and LOMA would be an advantage.

  • Able to work independently and with a team in a dynamic environment.

  • Self-starter who constantly strives for excellence.

  • Strong communication skills and ability to effectively influence individuals and teams at all levels of the organization.

  • Proficient in Microsoft Excel and PowerPoint.

  • Required Skill Profession

    Business Operations Specialists


    • Job Details

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    Unlock Your Analyst Partnership Potential: Insight & Career Growth Guide


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    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Analyst Partnership in Singapore, Singapore, highlighting market share and opportunities for professionals in Analyst Partnership roles.

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    Are You Looking for Analyst, Partnership Servicing Job?

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    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at AIA adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying Singapore laws and regulations

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