Analyst Programmer

Job description

• Quickly resolve user-impacting incidents through thorough investigation and consistent communication throughout the incident lifecycle.
  
  
• Proactively identify workarounds and effectively coordinate stakeholders during major incidents, ensuring timely updates to users, senior management, and IT teams.
  
  
• Address user requests efficiently, prioritizing based on urgency and business impact.
  
  Escalate when necessary while maintaining ownership as the users main point of contact.
  
  
• Analyze Java code to identify issues and recommend improvements or modifications.
  
  
• Implement long-term solutions to eliminate recurring issues by performing root cause analysis and recommending enhancements such as new features, automation, or improved documentation.
  
  
• Act as the key liaison between IT and stakeholders, collaborating with support engineers, end users, and various teams across the department.
  
  
• Participate in supplementary tasks such as testing or business analysis when required.
  
  
• Adhere to Departments Run processes and standards as directed by the Run Control Tower and contribute to their continuous improvement.
  
  

Application Monitoring

• Design and deploy application monitoring tools to ensure early incident detection, leveraging infrastructure-as-code principles where applicable.
  
  
• Oversee and monitor batch processing schedules during Singapore business hours to ensure quick identification and resolution of issues, minimizing downtime.
  
  
• Generate and distribute regular reports on data quality (daily, weekly, and monthly).
  
  
• Optimize workflows to reduce the need for manual interventions.
  
  

Incident and Request Management

• Provide Level 2 and Level 3 support for back-office applications used by business users.
  
  
• Investigate and resolve incidents and service requests thoroughly and efficiently.
  
  
• Coordinate the resolution of cross-team incidents involving multiple stakeholders.
  
  

Problem Management and Continuous Improvement

• Detect and address recurring issues to improve system stability and performance.
  
  
• Define requirements for bug fixes and enhancements, and communicate them to the development team.
  
  
• Develop and maintain a knowledge base for supported applications in collaboration with build and operations teams.
  
  
• Organize training sessions for end users to reduce repetitive requests to IT.
  
  
• Identify and implement opportunities for process enhancements.
  
  
• Mentor and support junior team members as needed.
  
  

Change Management

• Conduct testing for new releases to ensure application stability.
  
  
• Analyze application performance to identify bottlenecks or areas for improvement.
  
  
• Coordinate and validate deployments to production environments.
  
  
• Participate in production releases, including those scheduled on weekends as part of a rotating team schedule.
  
  

Qualifications and Profile

• At least 4 years of hands-on experience in application development and support roles.
  
  
• Experience with Calypso version 16 is advantageous; familiarity with other back-office systems is a plus.
  
  
• Preferable knowledge of Calypso Back-office components including Engines, Events, Filters, Reports, Scheduled Tasks, Messaging (SWIFT), Transfers, SDIs, Accounting, Pricers, and Workflows.
  
  
• Understanding of reconciliation processes and financial instruments such as Repos, Bonds, and Securities, along with a solid grasp of the trade lifecycle.
  
  
• Experience with regulatory reporting requirements (e.g., MMSR).
  
  

Technical Skills

• Proficient in Java, PL/SQL, and Linux operating environments.
  
  
• Strong working knowledge of UNIX systems and database technologies (e.g., SQL, Oracle, Sybase, BigData).
  
  
• Experience with automation tools and frameworks.
  
  
• Skilled in scripting languages including Python, Shell, PowerShell, and SQL.
  
  
• Exposure to tools such as ElasticSearch, Grafana, Prometheus, Kibana, Control-M, Kafka, Confluence, Jira, GitLab, and MQ Series.
  
  
• Familiarity with DevOps tools including Git, Maven/Gradle/NuGet, Ansible, Jenkins.
  
  
• Experience working with containerization platforms like Docker and Kubernetes.
  
  

Functional Skills

• Background in supporting capital markets and trading applications, ideally in Market Risk or Front Office environments.
  
  
• Solid understanding of financial products including Treasury, FX, Credit, IRD, Bonds, and RSF.
  
  
• Deep knowledge of Confirmations, Settlements, Position Management, and Accounting systems.
  
  
• Comprehensive understanding of financial assets (Repos, Bonds, SLB, Issuances) and the full trade lifecycle.
  
  

Desirable Skills

• Proficiency in object-oriented programming, especially Java (used in Calypso platforms).
  
  
• Understanding of Domain-Driven Design and microservices architecture (e.g., Spring Boot).
  
  
• Prior exposure to capital markets applications is an added advantage.
  
  

Additional information

Working Hours:

• Standard work shifts: 9:00 AM 6:30 PM or 11:00 AM 8:30 PM.
  
  
• Participation in a weekend on-call rotation may be required for planned operations.
  
  

To apply, please visit and search for Job Reference:
L7R469RX

To learn more about this opportunity, please contact Gia Grace at

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R

This is in partnership with the Employment and Employability Institute Pte Ltd (e2i).

e2i is the empowering network for workers and employers seeking employment and employability solutions.

e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions.

e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

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