Analyst, Syndicated & Commercial Lending Operations Specialist, Institutional Banking Group Operations (IBGO), Group COO

Analyst, Syndicated & Commercial Lending Operations Specialist, Institutional Banking Group Operations (IBGO), Group COO -(WD74196)

Business Function

Group Operations enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, people capability and innovation.

In Group Operations, we manage the majority of the Bank’s operational processes and inspire to delight our business partners through multiple banking delivery channels.

Responsibilities

Handle complex syndicated and commercial loan structures and conduct investigations as part of daily BAU handling

Ensure day-to-day loan transactions are promptly & accurately processed and authorized within stipulated Service Level Agreement including handing of enquiries from Business Units

Ensure all loan transactions and tasks assigned are carried out in accordance with the operating and compliance procedures

Extracting information from the facility agreements for loan creation and loan servicing in the core banking system

Preparing swift massage in accordance with bank standards (e.g. MT103, MT202, cover payments)

Work closely within/across teams, Business Units and other stakeholders on the daily transactions

Support Team Manager on projects/initiatives and engage the team on process improvements to achieve KPIs

Maintain updated Standard Operating Procedures

Timely escalation of operational risks incidents

Participate in ad-hoc projects (including UAT/ LVs) and ensuring that the assigned tasks are completed within stipulated time frame

Requirements

Degree holder from a recognized University with minimum 2 years or above in Corporate Loan Operations with system knowledge in Finacle an advantage

Speed & Accuracy — role requires prompt processing of transactions whilst maintaining vigilance and accuracy over the manual repairs and inputs.

Zero tolerance for error/ambiguity – role entails posting financial transactions on daily basis; and entails high financial exposure risk.

Comfort with variable workload, not a fixed output per day.

Ability to work with a sense of urgency to meet various cutoff times and customer’s specific SLA with zero error rate.

Ability to work extended hours (typically including, but not limited to Mondays (across weekend), post holidays, month end weeks) due to surge in volume during these periods.

Ability to participate in weekend/late night LVs.

Ability to work on SG public holidays when the need arises.

Teamwork, Dependability, Strong risk & controls mindset and meticulous.

Primary Location

:Singapore

Job

:Operations

Schedule

:Regular

Employee Status

:Full-time:

Job Posting

:Jul 14, 2025, 10:57:30 AM