Responsibilities
Process daily Trade Operations transactions of SG and AU in accordance to the agreed service standards. Liaise and follow up with Business Units or customers for instructions that are required toplete the transaction. Liaise with internal and external counterparty for queries relating to the transaction. Perform day end reconciliation of transactions. Adhere to risks and control guidelines/policies. Assist in projects to improve work processes. Perform ad-hoc tasks/duties assigned by Supervising Manager. Requirements Minimum 2-3 years of experience in banking operations especially in Trade Services. Functional knowledge/experience in back office support is required. Able to Multi-Task, Self-Motivated with good interpersonal skill. Able to take on new tasks as required by the business and by the management. Meticulous, alert & have an eye for figures & details. Knowledge of MS Office applications especially MS Word and MS Excel. Ability to work extended hours (typically including, but not limited to Mondays (across weekend), post holidays, month end weeks) due to surge in volume during these periods.
Ability to work on SG public holidays when the need arises.
Ability to work with a sense of urgency to meet various currency cutoff times and customer's specific SLA with zero error rate.
Speed & Accuracy - Role requires prompt processing of transactions whilst maintaining vigilance & accuracy over the manual repairs and inputs.
Teamwork, Dependability, Strong risk & controls mindset and meticulous.
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Job ID WD76267