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Provide technical support to customers using SOLIDWORKS, addressing software issues and resolving technical queries.
- Collaborate with the sales team in pre-sales activities by delivering product demonstrations and technical presentations.
- Assist customers in post-sales activities by implementing and integrating SOLIDWORKS into their workflows.
- Conduct training sessions for customers to enhance their proficiency with SOLIDWORKS.
- Create detailed documentation, including user guides, technical manuals, and support reports.
- Engage with clients to understand their business needs and provide tailored solutions.
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