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Urgent! Application Engineer Job Opening In singapore sg – Now Hiring Helius

Application Engineer



Job description

RESPONSIBILITIES

  • Identify and resolve application issues encountered by users.

  • Perform upgrading of application software.

  • Responsible to drive all technical and functional issues towards closure
  • Perform diagnosis, investigation, resolution, coordination with business, application owners, and infrastructure support.

  • Assist in compiling data and material for presentations.

  • Interface with other technical support personnel, engineering and product management to escalate and resolve issues.

  • Conduct feedback from users.

    Evaluate and perform changes as a form of continuous improvement.

  • Co-ordinate and involve in SIT, UAT application testing.

  • In charge and perform Software Release Management.

  • Co-ordinate and work with customer on for software release and application release and testing.

  • Deployment of patches in multiple environments and tracking the same.

  • Perform troubleshooting and resolve Portal and application related incident based on SLA.

  • Provide evidence, root cause, finding and resolution in the incident report.

  • On 24 x 7 standby and be back in office as and when required.

  • Require in depth support on ITSM based on Jira Platform.

  • Support on business application.

    (Training will be provided on business application)



  • REQUIREMENTS
  • Degree in Computing/ Computer Science/ Computer Engineering/ Info Systems / EEE or equivalent
  • Graduate with good learning attitude and relevant experience can be considered.

    Candidates with more experiences can be considered for senior roles.

  • Familiar to full-stack development and understand concepts of software engineering.

  • Knowledge of Agile Development methodology.

  • Knowledge of coding languages.

  • Programming experience.

  • Knowledge of databases.

  • Have experience in conducting SIT and UAT.

  • Ability to write test plan and test cases.

  • Ability to perform software testing.

  • Ability to learn new software and technologies quickly.

  • Ability to follow instructions and work in a team environment.

  • Good team player with critical thinking, analytical and creative problem-solving skills.

  • Detail-oriented.

  • Be open to challenges and ability to accept new roles and assignment whenever required.

  • Ability to work under extreme pressure.

  • Ability to work during office hour and provide standby support after office hour in a 24 x 7 operations environment.

  • Required Skill Profession

    Computer Occupations



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      Unlock Your Application Engineer Potential: Insight & Career Growth Guide


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    • Are You Looking for Application Engineer Job?

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    • The Work Culture

      An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Helius adheres to the cultural norms as outlined by Expertini.

      The fundamental ethical values are:
      • 1. Independence
      • 2. Loyalty
      • 3. Impartiality
      • 4. Integrity
      • 5. Accountability
      • 6. Respect for human rights
      • 7. Obeying Singapore laws and regulations
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    • Interview Tips for Application Engineer Job Success
      Helius interview tips for Application Engineer

      Here are some tips to help you prepare for and ace your job interview:

      Before the Interview:
      • Research: Learn about the Helius's mission, values, products, and the specific job requirements and get further information about
      • Other Openings
      • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
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      • Follow Up: Send a thank-you email to the interviewer within 24 hours.
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      Final Thought:

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