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application manager Job Opening In Singapore, Singapore – Now Hiring DIGITAL DISRUPTION TECHNOLOGIES PTE. LTD.


Job description

Project Description:

We're expanding our Managed Services capabilities and seek an experienced Production Support Lead for trading and risk management systems.

The role involves overseeing current engagements, primarily on the Murex platform, ensuring quality, and aligning with global best practices.

Responsibilities:

  • Supervise current L1/L2 production support engagements, utilizing onsite/offshore resources in business hours and 24x7 shifts.

  • Bring critical and quality-driven thinking to maintain high-quality standards.

  • Establish a delivery and quality assurance framework with processes, best practices, and KPIs.
  • Define a strategy for building tools and accelerators for improved support.

  • Manage client communications, ensuring alignment with SLAs and service delivery.

  • Select and coach profiles, fostering a mindset for critical systems support.

  • Collaborate with technology and business teams to minimize stability issues.

  • Ensure adherence to Incident, Change, and Problem Management protocols.

  • Introduce best practices and conduct regular reviews and meetings.

Mandatory Skills Description:

  • 8+ years in production treasury application support for banks.

  • Knowledge of Murex Treasury platform architecture
  • Expertise in other trading platforms (e.g., Orchestrade, Finastra, FIS).

  • Experience managing support teams across APAC, including team building and restructuring.

  • Experience managing teams on 24x7 shifts.

  • Proven leadership in defining processes and best practices.

  • Strong background in Support Lead roles.

  • L1 & L2 application technical and functional support experience.

  • Proficiency in SQL, Pl/Sql, and system backups related to UNIX and Database.

  • Excellent team collaboration, written and verbal communication skills.

  • Effective stakeholder management.

  • Flexibility for shifts and weekends.

Required Skill Profession

Other General


  • Job Details

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Are You Looking for application manager Job?

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at DIGITAL DISRUPTION TECHNOLOGIES PTE. LTD. adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

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The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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