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Application Production Support Job Opening In Singapore, Singapore – Now Hiring SAVANT INFOTECH SOLUTIONS PTE. LTD.


Job description

Role and Responsibilities
Incident Response and Triage:
Manage and monitor production support Mailbox and take appropriate actions on incoming cases.


Create ticket if necessary
Troubleshooting and issues resolution: investigate and identify the underlying cause of app issues by understanding business and functional requirements, analyzing logs, examining source codes and performing data queries.


Implement fixes and workaround: data patching, educate end users on workaround, configuration adjustments.


Consult development teams for resolution if required.


Escalate to relevant development teams if involved codes fixings or system enhancement.


Schedule Maintenance Support:
Communicate with external agency on the scheduled maintenance before and after maintenance.


Apps testing after maintenance
Ensure app services back to normal after maintenance
Perform BAU Activities:
Monitor performance and availability of applications
Monitor successful runs of batch jobs
Pre-requisites:
Technical Skills
Troubleshooting and analytical skills
Knowledge of log analysis and debugging techniques
Basic understanding of SQL and database querying
Familiarity with monitoring tools and systems
Understanding of application architecture and infrastructure
Education/Professional Background
IT-related degree or equivalent experience
Experience in application support
Knowledge of incident management
Soft Skills
Good communication skills (written and verbal)
Strong problem-solving abilities
Good time management and prioritisation skills
Ability to work under pressure
Customer service orientation
Positive Attitude & Mindset
Proactive approach to problem-solving
Willingness to learn and adapt to new changes
Team player with collaborative mindset
Takes ownership of issues through to resolution
Open to feedback and continuous improvement
Shows initiative in identifying and suggesting process improvements
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Required Skill Profession

Other General


  • Job Details

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Unlock Your Application Production Potential: Insight & Career Growth Guide


Real-time Application Production Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Application Production in Singapore, Singapore, highlighting market share and opportunities for professionals in Application Production roles.

3295 Jobs in Singapore
3295
2621 Jobs in Singapore
2621
Download Application Production Jobs Trends in Singapore and Singapore

Are You Looking for Application Production Support Job?

Great news! is currently hiring and seeking a Application Production Support to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at SAVANT INFOTECH SOLUTIONS PTE. LTD. adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Application Production Support Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Application Production Support?

Key qualifications for Application Production Support typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Application Production Support Job Success

SAVANT INFOTECH SOLUTIONS PTE. LTD. interview tips for Application Production Support

Here are some tips to help you prepare for and ace your Application Production Support job interview:

Before the Interview:

Research: Learn about the SAVANT INFOTECH SOLUTIONS PTE. LTD.'s mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

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Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Application Production Support interview at SAVANT INFOTECH SOLUTIONS PTE. LTD., research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the SAVANT INFOTECH SOLUTIONS PTE. LTD.'s products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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