Application Support Analyst, Changi, Hybrid

The Opportunity

• Opportunity to work in MNC company
• 5 days' work week, Office Hours, Hybrid(3 Days Office, 2 Days Home)
• Working location: Changi

Responsibilities

1. Responsible for managing issues raised in JIRA Service Desk (eg.
   
   issues management and reporting)
2. Assist with system testings (eg.
   
   SIT/UAT) during Sprints and issues fixes
3. Support system maintenance deployment during Sprint/fixes deployment
4. Support system operations (eg.
   
   system monitoring etc)
5. Involved in systems configuration process/projects/initiatives, contributing to defining technical specifications and configures test cases
6. Conduct/facilitate user requirements analysis for implementation of technical integrations with external and internal systems
7. Manage vendor technical support team for L1/L2 incident resolutions, bug fixes and system enhancements

Requirements

1. Diploma or bachelor’s degree in Computer Science, Computer Engineer, IT, or related fields.
   
   
2. Minimum 2 years of relevant work experience in system engineering.
   
   
3. Proficient is system testing, maintenance and operations.
   
   
4. Experience in technical support for L1/L2 incident resolutions, bug fixes and system enhancements

Next Step

• Prepare your updated resume and expected package.
  
  
• Simply click on 'Apply here' or email to to drop your resume
• All shortlisted candidates will be contacted.