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Urgent! Application Support Analyst Job Opening In Singapore, Singapore – Now Hiring SAGL CONSULTING PTE. LTD.

Application Support Analyst



Job description

Roles & Responsibilities

Job Summary
The Application Support Analyst ensures smooth operation, maintenance, and reliability of business-critical applications by providing user support, resolving incidents, and coordinating with technical teams to optimize performance.

Key Responsibilities

  • Monitor and maintain application performance, availability, and security.

  • Perform health checks, backups, and apply patches or upgrades.

  • Handle incident management—troubleshoot, resolve, and escalate as needed.

  • Provide user support, guidance, and documentation.

  • Collaborate with developers, IT, and operations teams for testing, integration, and performance tuning.

  • Maintain accurate records and prepare performance reports.

  • Support business continuity and process improvement initiatives.

  • Provide on-call support for critical issues.

Required Skills & Qualifications

  • Bachelor's degree in Computer Science, IT, or related field.

  • 3–5 years' experience in application support or related roles.

  • Strong knowledge of application architecture, databases (SQL/NoSQL), and troubleshooting tools.

  • Basic programming/scripting skills (e.g., .NET, JavaScript, Python, C#, C++).

  • Experience with REST APIs, web backend, and DevOps CI/CD is an advantage.

  • Strong analytical, communication, and documentation skills.

  • Proficiency in English (verbal and written).

Preferred Qualifications

  • Knowledge of ITIL processes, cloud platforms (AWS/Azure), and monitoring tools.

  • Familiarity with security and compliance standards.

#ApplicationSupport #ProductionSupport

Tell employers what skills you have
Troubleshooting
.NET
Business Continuity
Process Improvement
Documentation Skills
JavaScript
Reliability
Production Support
SQL
Application Support
Python
Performance Tuning
ITIL
C#
Databases


Required Skill Profession

Other General



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