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Application Support Job Opening In Central Singapore Community Development Council – Now Hiring Morgan McKinley


Job description

We are seeking a proactive and dynamic L2 Application Support Analyst to join the team in supporting and maintaining a mission-critical application.

The role involves providing day-to-day Level 2 support, ensuring the stability and performance of production systems, and working closely with both technical and business stakeholders.

Key Responsibilities

  • Provide day-to-day support for application-related production issues and resolve them within agreed Service Level Agreements (SLAs).

  • Understand, analyze, and investigate reported issues to determine root causes and provide corrective and preventive solutions.

  • Escalate complex cases to Level 3 or technical support teams as needed.

  • Ensure timely and successful completion of batch jobs and scheduled tasks.

  • Proactively suggest improvements to reduce recurring issues and close monitoring gaps.

  • Participate in the implementation of application changes following SOPs for smooth deployments.

  • Identify and implement opportunities for automation to reduce manual workload.

  • Work in rotating 12-hour shifts to ensure 24/7 system support coverage.

Requirements

  • Minimum Diploma in an IT-related discipline.

  • 2 years of experience in application support or operations role
  • Basic knowledge of Java programming and hands-on coding experience.

  • Proficient in SQL, able to construct and execute basic queries.

  • Familiar with client-server architecture, web technologies, operating systems (Unix & Windows), databases, and middleware components.

  • Strong communication skills to interact with stakeholders across various levels.

  • Experience with scripting for automation is a plus.

  • Familiarity with IT ticketing systems (e.g., ServiceNow, Jira) is a plus.

  • Only Singaporeans as there is G50 clearence involved.

If you are interested in this position, please apply and we will review your qualifications & reach out to you for further discussion & next steps.

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days, please accept this as notification that you have not been shortlisted.

Morgan Mckinley Pte Ltd

Name: Kanya Kothandaraman

EA Licence No: 11C5502

Registration No: EAP Registration No: R

Required Skill Profession

Other General


  • Job Details

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Unlock Your Application Support Potential: Insight & Career Growth Guide


Real-time Application Support Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Application Support in Central Singapore Community Development Council, Singapore, highlighting market share and opportunities for professionals in Application Support roles.

6473 Jobs in Singapore
6473
5889 Jobs in Central Singapore Community Development Council
5889
Download Application Support Jobs Trends in Central Singapore Community Development Council and Singapore

Are You Looking for Application Support Job?

Great news! is currently hiring and seeking a Application Support to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Morgan McKinley adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Application Support Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Central Singapore Community Development Council. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Application Support?

Key qualifications for Application Support typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Application Support?

To improve your chances of getting hired for Application Support, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Application Support Job Success

Morgan McKinley interview tips for Application Support

Here are some tips to help you prepare for and ace your Application Support job interview:

Before the Interview:

Research: Learn about the Morgan McKinley's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Application Support interview at Morgan McKinley, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Morgan McKinley's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Application Support Positions

Setting up job alerts for Application Support is easy with Singapore Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!