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Urgent! Application Support Engineer (Base24) Job Opening In Singapore, Singapore – Now Hiring NETS
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Application Support Engineer (Base24)
role at
NETS
The Application Support Engineer will be part of a team of engineers who will be required to play a crucial role in troubleshooting, resolving technical issues, and carrying out day to day operational activities primarily responsible for providing application support to a suite of Payments System applications in production to ensure maximum service uptime.
The incumbent should be proficient in ACI BASE24 applications & Nonstop platform and possess strong analytical and problem-solving skills.
Responsibilities
Provide quality day-to-day L2 Production support for ACI Base24 applications, troubleshooting, identifying root causes, and implementing solutions.
Coordinate and support infrastructure maintenance & security patching activities.
Manage new application releases, adhering to the best practices of the release management process
Collaborate with various teams including Development, Infrastructure, Vendors, Security and Change management teams, to provide seamless support for the business.
Manage Production issues by responding in a timely per the Service Level Agreement with the Business
Enhance existing support process to maintain/improve service level & quality.
Monitor application performance with Prognosis tools and identify improvement areas.
Document support processes, procedures, and troubleshooting steps.
Participate in on-call rotations for after-hours support.
Requirements
Bachelor’s degree in computer science or other related Technology disciplines in medium to large organizations
At least 5 years of experience in the programming languages such as: TAL, C, C++, COBOL, ENSCRIBE
Prior experience with Base24 Applications such as: Base24-Classic and Base24-EPS modules – POS Device Handler, POS Authorization, Host and Interchange ISO8583 Interfaces
Expertise in HP Nonstop tools like FUP, SCUP, Peruse, Inspect, Debug, Spoolcom, Pathway, Enform, DDL, Guardian Procedure calls, TCP/IP programing, TMF
In-depth understanding of Online Transaction Processing
Experience with end-to-end systems development life cycles and standards in HPE Nonstop development environment
A proactive team player who thrives in a fast-paced dynamic environment
Excellent problem-solving and analytical skills
Strong communication (both written and verbal) and interpersonal skills
Application Support Domain with skills for managing and troubleshooting the Production issues
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
Banking and Financial Services
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Unlock Your Application Support Potential: Insight & Career Growth Guide
Real-time Application Support Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Application Support in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 6436 jobs in Singapore and 5521 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Application Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! NETS is currently hiring and seeking a Application Support Engineer (Base24) to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Application Support Engineer (Base24) Jobs Singapore.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at NETS adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Application Support Engineer (Base24) Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Application Support Engineer (Base24) typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Before the Interview:To prepare for your Application Support Engineer (Base24) interview at NETS, research the company, understand the job requirements, and practice common interview questions.
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