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Urgent! Application Support Engineer Job Opening In Singapore, Singapore – Now Hiring AQUARIUX PTE. LTD.
We are looking for a talented system support representative to join our dedicated team and provide the exceptional customer service that is the foundation of our company.
You will be supporting business users during troubleshooting activities as well as interacting directly with different mobile platform, and software to provide updates and patches.
We value our employees and encourage each person to contribute ideas for improvement in both daily procedures and long-term goals.
You can enjoy the satisfaction of using your particular skills to help people while working in a positive and encouraging office environment.
Responsibilities
Provide daily support to users including answering questions, analyzing problems, and quickly forming solutions to return systems to proper operation
Communicate clearly and effectively with users, colleagues, and management to quickly resolve issues and ensure customer satisfaction
Maintain detailed records of daily interactions with users, reported issues, and completed solutions along with any further actions required of management or tier 2 technical staff
Increase personal technical knowledge by reading trade publications, operating manuals, and diagnostics information, and attending conferences or internal task force discussions when possible
Develop training manuals and troubleshooting procedures to help both support personnel and users interact properly with the system
Collaborate with tier 2 technical staff and project manager to establish goals and objectives for system improvements and upgrades
Create and implement new processes to improve efficiency and customer satisfaction while reducing costs
This role requires working on a 24/7 shift roaster, candidate must be flexible to work on shift when required
Requirements
Qualification in Computer Science or equivalent
Willing to work on rotating shifts including weekends and public holidays
Quickly identify problems, form solutions, and execute step-by-step troubleshooting procedures
Experience in supporting fintech related software applications is a plus
Having domain knowledge in blockchain technologies, capital markets technology, and financial payments technology would be advantageous
Experience with some programming languages( HTML , JAVA) will be an added advantage
Excellent verbal and written communication skills, including the ability to create organized and informative reports, as well as comprehensive, accurate documentation
Excellent interpersonal skills, team player
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Unlock Your Application Support Potential: Insight & Career Growth Guide
Real-time Application Support Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Application Support in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 6473 jobs in Singapore and 5543 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Application Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! AQUARIUX PTE. LTD. is currently hiring and seeking a Application Support Engineer to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Application Support Engineer Jobs Singapore.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at AQUARIUX PTE. LTD. adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Application Support Engineer Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Application Support Engineer typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Application Support Engineer interview at AQUARIUX PTE. LTD., research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the AQUARIUX PTE. LTD.'s products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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