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Application Support Engineer Job Opening In Singapore, Singapore – Now Hiring AQUARIUX PTE. LTD.


Job description

We are looking for a talented system support representative to join our dedicated team and provide the exceptional customer service that is the foundation of our company.

You will be supporting business users during troubleshooting activities as well as interacting directly with different mobile platform, and software to provide updates and patches.

We value our employees and encourage each person to contribute ideas for improvement in both daily procedures and long-term goals.

You can enjoy the satisfaction of using your particular skills to help people while working in a positive and encouraging office environment.

Responsibilities

  • Provide daily support to users including answering questions, analyzing problems, and quickly forming solutions to return systems to proper operation
  • Communicate clearly and effectively with users, colleagues, and management to quickly resolve issues and ensure customer satisfaction
  • Maintain detailed records of daily interactions with users, reported issues, and completed solutions along with any further actions required of management or tier 2 technical staff
  • Increase personal technical knowledge by reading trade publications, operating manuals, and diagnostics information, and attending conferences or internal task force discussions when possible
  • Develop training manuals and troubleshooting procedures to help both support personnel and users interact properly with the system
  • Collaborate with tier 2 technical staff and project manager to establish goals and objectives for system improvements and upgrades
  • Create and implement new processes to improve efficiency and customer satisfaction while reducing costs
  • This role requires working on a 24/7 shift roaster, candidate must be flexible to work on shift when required

Requirements

  • Qualification in Computer Science or equivalent
  • Willing to work on rotating shifts including weekends and public holidays
  • Quickly identify problems, form solutions, and execute step-by-step troubleshooting procedures
  • Experience in supporting fintech related software applications is a plus
  • Having domain knowledge in blockchain technologies, capital markets technology, and financial payments technology would be advantageous
  • Experience with some programming languages(HTML , JAVA) will be an added advantage
  • Excellent verbal and written communication skills, including the ability to create organized and informative reports, as well as comprehensive, accurate documentation
  • Excellent interpersonal skills, team player

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Required Skill Profession

Technical Support & Administration


  • Job Details

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Unlock Your Application Support Potential: Insight & Career Growth Guide


Real-time Application Support Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Application Support in Singapore, Singapore, highlighting market share and opportunities for professionals in Application Support roles.

5522 Jobs in Singapore
5522
5332 Jobs in Singapore
5332
Download Application Support Jobs Trends in Singapore and Singapore

Are You Looking for Application Support Engineer Job?

Great news! is currently hiring and seeking a Application Support Engineer to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at AQUARIUX PTE. LTD. adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Application Support Engineer Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Application Support Engineer?

Key qualifications for Application Support Engineer typically include Technical Support & Administration and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Application Support Engineer?

To improve your chances of getting hired for Application Support Engineer, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Application Support Engineer Job Success

AQUARIUX PTE. LTD. interview tips for Application Support Engineer

Here are some tips to help you prepare for and ace your Application Support Engineer job interview:

Before the Interview:

Research: Learn about the AQUARIUX PTE. LTD.'s mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Application Support Engineer interview at AQUARIUX PTE. LTD., research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the AQUARIUX PTE. LTD.'s products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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