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Application Support Engineer Job Opening In Singapore, Singapore – Now Hiring Elec-Pro Technology Pte Ltd


Job description

Our Company is working closely with a Prestigious Public Listed organisation in Singapore.

Due to our dynamic expansion in projects, we are looking for Application Support Engineers who are responsible to support software applications, troubleshoot the production issues reported by end users, and resolve the application incidents during agreed SLA time frame.

Hands-on experience in Java, PHP, Python, C#.Net, SQL/ PLSQL, APIs (RESTful and SOAP) and shell scripting.

Basic understanding of application and web server such as Apache Tomcat, WAMP and IBM Websphere, etc.

would be required.

The engineer will be able to work independently with minimal supervising.

Must be able work in shifts to provide 24/7 support onsite.

Responsibilities

  • Provide software application support, troubleshooting and bug fixing related to the maintained Software Applications.

  • Involve in implementation of application enhancements as and when require.

  • Communicate with end users, customer's IT team and support engineers from other application vendors to understand the production issues and advise them the solution.

  • Resolve the incidents and recover services within contractual Service Level Agreement (SLA) requirements.

  • Work with other member(s) of the support team and Service Delivery Manager to rectify the production issues.

  • Document and track incidents and provide regular progress updates.

  • Coordinate regular system maintenance and upgrade activities such as monthly maintenance, patching, hotfix testing and deployments.

  • Perform impact analysis and post-installation verification test on monthly OS patches/updates and Software patches deployments.

  • Update project documentation in accordance to company QMS processes.

Requirement

  • Diploma/ Bachelor's degree in Computer Science or a related field with at least 1 year of working experience in software application development.

  • Hands-on experience with Java, PHP, Python, C#.Net, SQL/ PLSQL, APIs (RESTful and SOAP) and shell scripting.

  • Proficient in database management (SQL Server, MySQL and Microsoft Access), operational systems (LINUX and Windows Server), Application Servers (Apache Tomcat, WAMP and WebSphere)
  • Excellent communication skills (verbal, interpersonal, written) and strong troubleshooting abilities.

  • Proven experience in application support and user query management (L1/L2).

  • Strong problem-solving skills with a commitment to a zero-defect mindset.

  • Must be team player with fast learning skill.

Other Information

  • Training will be provided

Interested applicants, please email your updated resume (in MS Word or PDF) to indicating availability date, current and expected salary.

Only short-listed candidates will be notified.

Required Skill Profession

Other General


  • Job Details

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Unlock Your Application Support Potential: Insight & Career Growth Guide


Real-time Application Support Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Application Support in Singapore, Singapore, highlighting market share and opportunities for professionals in Application Support roles.

6473 Jobs in Singapore
6473
5543 Jobs in Singapore
5543
Download Application Support Jobs Trends in Singapore and Singapore

Are You Looking for Application Support Engineer Job?

Great news! is currently hiring and seeking a Application Support Engineer to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Elec-Pro Technology Pte Ltd adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Application Support Engineer Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Application Support Engineer?

Key qualifications for Application Support Engineer typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Application Support Engineer Job Success

Elec-Pro Technology Pte Ltd interview tips for Application Support Engineer

Here are some tips to help you prepare for and ace your Application Support Engineer job interview:

Before the Interview:

Research: Learn about the Elec-Pro Technology Pte Ltd's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

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Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Application Support Engineer interview at Elec-Pro Technology Pte Ltd, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Elec-Pro Technology Pte Ltd's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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