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Application Support Engineer Job Opening In Singapore, Singapore – Now Hiring MSI GLOBAL PRIVATE LIMITED


Job description

Overview
AFC Application Support Engineer to join our team.

The successful candidate will be responsible for providing technical support throughout the system lifecycle, including documentation, customer interfacing, software deployment, log analysis, troubleshooting, and system testing.

The role requires overseas travel to support Factory Acceptance Testing (FAT), and system deployment activities.


Key Responsibilities
Interface with customers to provide technical support and resolve issues in production environments.


Support AFC software deployments in production, including installation, configuration, and troubleshooting.


Prepare and maintain technical documents, user manuals, and deployment guides.


Collect, analyze, and escalate logs/issues reported by customers.


Perform hands-on functional and integration testing of AFC systems in lab environments.


Assist in system verification and validation during SIT, FAT, and on-site deployments.


Collaborate with internal development and test teams to reproduce and resolve system issues.


Ensure timely and professional communication with customers and stakeholders.


Requirements
Diploma or Degree in Engineering, Computer Science, Information Technology, or a related discipline (Polytechnic and above).


Knowledge of Automatic Fare Collection (AFC) systems, software deployment, and system integration.


Hands-on experience in system testing, troubleshooting, and log analysis.


Strong problem-solving skills with the ability to work under pressure in customer-facing situations.


Good technical writing and documentation skills.


Willing to travel overseas to support SIT, FAT, and deployment activities.


Good interpersonal and communication skills, with the ability to work independently and as part of a team.


Preferred Skills
Experience with Windows/Linux environments and basic scripting.


Familiarity with networking concepts, databases, or ticketing/transport systems.


Previous exposure to AFC or transit systems is an advantage.


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Required Skill Profession

Other General


  • Job Details

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Unlock Your Application Support Potential: Insight & Career Growth Guide


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Are You Looking for Application Support Engineer Job?

Great news! is currently hiring and seeking a Application Support Engineer to join their team. Feel free to download the job details.

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at MSI GLOBAL PRIVATE LIMITED adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Application Support Engineer Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Application Support Engineer?

Key qualifications for Application Support Engineer typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Application Support Engineer Job Success

MSI GLOBAL PRIVATE LIMITED interview tips for Application Support Engineer

Here are some tips to help you prepare for and ace your Application Support Engineer job interview:

Before the Interview:

Research: Learn about the MSI GLOBAL PRIVATE LIMITED's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

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Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Application Support Engineer interview at MSI GLOBAL PRIVATE LIMITED, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the MSI GLOBAL PRIVATE LIMITED's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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