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Urgent! Application Support Engineer Job Opening In Singapore, Singapore – Now Hiring NETS
Overview
Join to apply for the
Application Support Engineer
role at
NETS .
The incumbent will assist in operational tasks such as 24x7 day‐to‐day support, ensure stability of environments, monitor alerts, and perform incident and problem management.
The incumbent will also participate in application deployments and assist external parties, e.g. addressing regular production related queries and RFIs from MAS, banks, auditors and other BCS users.
Key Responsibilities
Primary responsible to handle all Incident tickets that are raised, through to closure
Troubleshoot, diagnose and resolve application‐related issues reported by Users, ensuring timely resolution and minimal impact on productivity
Conduct root cause analysis of an issue and post‐mortem to identify and prevent the same issue happening in future
Document solutions and workarounds for future reference
Collaborate with various teams, including Developers and Infrastructure teams to resolve complex issues and implement long‐term solutions
Assist in operational tasks such as day‐to‐day support
Escalate critical and unresolved issues to higher level support teams and actively follow up on the progress until the problem is resolved
Report status and progress to technical lead/manager on a regular basis
Work with the technical lead/manager to ensure the technical support provided to users/testers is within the agreed SLA (24 x 7)
Maintain a positive mindset to provide continuous support and the application of tools for monitoring, management and optimization of support
Participate in enhancement of the applications (including documentation and testing)
Present and provide regular updates on work matters to team and users/customers
Prepare/update the relevant documentation related to the project / change appropriately
Support application testing investigations in testing environments
Support annual industry testing, testing regulatory requirements, VAPT (Vulnerability Assessment Pen Test), APT (Application Pen Test), APIPT (API Pen Test) in testing environments and production environments
Assist in deploying applications to testing and production environments
Perform standby duty (24x7) on rotational basis
Requirements
Bachelor’s degree in Computer Science/Engineering or its equivalent
Good understanding of Software Development Life Cycle (SDLC)
Good analytical and problem‐solving skills
Good oral and written communication skills
Ability to work under pressure and to handle tight SLAs
Self‐motivated, self‐starter and fast learner with ability to work independently and within a team
Technically sound with at least 3 years of hands‐on experience in Java, J2EE/JEE, Oracle, SQL/PLSQL, Jasper report, APIs (RESTful and SOAP) and/or XML.
Basic understanding of Solaris and/or Linux OS such as RHEL required.
Having Unix shell scripting, RedHat Ansible knowledge, experience in AWS applications (CloudWatch, S3, RDS, EKS), IBM Connect Direct, IBM MQ, API Gateway, Apache Ignite, Solace PubSub+, ELK, micro services & containers, cloud‐based architecture and/or DevSecOps technologies is a plus.
Experience in Spring 4.x / 5.x / 6.x and Struts 2.x frameworks, SpringBoot and/or SpringBatch would be added advantage.
Domain knowledge of Financial Clearing and Payment Systems and ISO20022 standard is a plus.
Seniority Level
Mid‐Senior level
Employment Type
Full‐time
Job Function
Information Technology
Industry
Banking and Financial Services
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Unlock Your Application Support Potential: Insight & Career Growth Guide
Real-time Application Support Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Application Support in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 6471 jobs in Singapore and 5544 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Application Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! NETS is currently hiring and seeking a Application Support Engineer to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Application Support Engineer Jobs Singapore.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at NETS adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Application Support Engineer Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Application Support Engineer typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Application Support Engineer interview at NETS, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the NETS's products or services and be prepared to discuss how you can contribute to their success.
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