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Application Support Engineer – Singapore Job Opening In Singapore, Singapore – Now Hiring Housing Market Group (HMG)


Job description

Overview

Housing Market Group is Asia’s leading online property company and the preferred destination for over 25 million property seekers to find their dream home, every month.

Housing Market and its group companies empower the property seekers with the widest option of more than 2 million homes, in-depth insights and solutions that enable them to make confident property decision across Singapore, Malaysia, Thailand, Indonesia and Vietnam.

HousingMarketGroup.Com was launched in 2007 and revolutionised the Singapore property market by taking it online and made property search transparent for the property seeker.

Over the decade, the group has grown from a regional property media powerhouse to a high-growth technology company with a robust portfolio of No.1 property portals, award-winning mobile apps; best-in-class developer sales enablement platform, ePropertyTrack and a host of industry-leading property offerings such as awards, events and publications – across eleven countries in Asia.

For more information, please visit

Role

Role: Application Support Engineer

Responsibilities

  • Coordinate with teams to resolve complex application and system issues
  • Facilitate root cause analysis while providing timely updates to the stakeholders
  • Assure quality support is provided by utilizing industry best practices, and follow the industry standards and ITIL guidelines for service management
  • Complete the triaging of technical issues and requests within the agreed SLAs
  • Provide operational guidance and training to level 1 support and other internal teams
  • Provide technical assistance for issues and requests raised by the clients
  • Possess a deep understanding of issue logging systems including JIRA and other helpdesk tools for managing service requests
  • Be continuously updated on the new products launched and be actively involved in the knowledge documentation process

Requirements

  • Bachelor/ Master’s degree in Computer Science, Information Technology or equivalent field
  • 2 to 4 years of proven experience in a production support role
  • Ability to work with business executives and technology personnel to prioritize tasks and projects according to operational priorities
  • Self-driven and resourceful in yielding deliverables independently and in collaboration with others
  • Outstanding verbal and written communication skills
  • Strong problem-solving and interpersonal skills when diagnosing technical issues and providing technical advice and guidance to clients
  • Ability to understand and deliver high quality customer service

If this sounds like you and you have a passion for the digital space, then please submit your application to

#J-18808-Ljbffr

Required Skill Profession

Technical Support & Administration


  • Job Details

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Unlock Your Application Support Potential: Insight & Career Growth Guide


Real-time Application Support Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Application Support in Singapore, Singapore, highlighting market share and opportunities for professionals in Application Support roles.

6445 Jobs in Singapore
6445
5524 Jobs in Singapore
5524
Download Application Support Jobs Trends in Singapore and Singapore

Are You Looking for Application Support Engineer – Singapore Job?

Great news! is currently hiring and seeking a Application Support Engineer – Singapore to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Housing Market Group (HMG) adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Application Support Engineer – Singapore Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Application Support Engineer – Singapore?

Key qualifications for Application Support Engineer – Singapore typically include Technical Support & Administration and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Application Support Engineer – Singapore Job Success

Housing Market Group (HMG) interview tips for Application Support Engineer – Singapore

Here are some tips to help you prepare for and ace your Application Support Engineer – Singapore job interview:

Before the Interview:

Research: Learn about the Housing Market Group (HMG)'s mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Application Support Engineer – Singapore interview at Housing Market Group (HMG), research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Housing Market Group (HMG)'s products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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