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Application Support Manager Job Opening In Singapore, Singapore – Now Hiring BOC Aviation


Job description

Overview

Reporting to the Senior Manager, IT (Delivery Lead), the successful candidate will be responsible for the following:

  • Ensuring assigned applications are well managed with minimal downtime or disruption to the business users.

  • Ensuring continuous enhancements and upgrades are aligned with technology roadmap of these applications.

  • Managing enhancement and change requests and ensuring internal processes are followed.

  • Managing vendor performance ensuring Service Level Agreement (SLA) are met (where applicable), ensuring investments are monitored and optimized.

  • Cultivating strong relationships with key stakeholders, including business leaders, IT teams, and external partners, to foster collaboration and transparency.

  • Pro-actively engaging and building strong relationships with internal business stakeholders, external partners and technology solution providers.

  • Gathering feedback from users and stakeholders to continuously improve applications and services.

  • Evaluating business asks and needs, and translating them into detailed, unambiguous functional and non-functional requirements.

  • Partnering with different IT stakeholders across infrastructure, compliance and cyber security to deliver system solutions.

  • Identifying and proposing areas for improvement from process or system perspective throughout course of engagement with operations.

  • Improving business efficiencies through the introduction of automation and value engineering.

  • Supporting projects and activities led by Project team as subject matter expert.

  • Challenging entrenched practices and processes and providing viable alternatives that can help the organization become more efficient and effective.

  • Assisting with other tasks as assigned by the Senior Manager, IT (Delivery Lead), the Head of IT, and/ or the Chief Operating Officer.

Job Requirements

  • Bachelor's degree or higher in Information Technology, computer science, or related field.

  • Minimum seven to 15 years' experience in IT applications support role preferably with at least five years’ experience in ERP systems.

  • Experience in business requirements gathering and vendor management.

  • Strong analytical and creative problem-solving skills.

  • Organised and detail oriented with the ability to manage multiple tasks.

  • Strong understanding of Information Technology Infrastructure Library (ITIL) process and best practices.

  • Align with and demonstrate BOC Aviation Core Values, which are Integrity; Teamwork; Accountability; Agility; and Ambition.

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Required Skill Profession

Technical Support & Administration


  • Job Details

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Unlock Your Application Support Potential: Insight & Career Growth Guide


Real-time Application Support Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Application Support in Singapore, Singapore, highlighting market share and opportunities for professionals in Application Support roles.

6471 Jobs in Singapore
6471
5544 Jobs in Singapore
5544
Download Application Support Jobs Trends in Singapore and Singapore

Are You Looking for Application Support Manager Job?

Great news! is currently hiring and seeking a Application Support Manager to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at BOC Aviation adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Application Support Manager Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Application Support Manager?

Key qualifications for Application Support Manager typically include Technical Support & Administration and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Application Support Manager?

To improve your chances of getting hired for Application Support Manager, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Application Support Manager Job Success

BOC Aviation interview tips for Application Support Manager

Here are some tips to help you prepare for and ace your Application Support Manager job interview:

Before the Interview:

Research: Learn about the BOC Aviation's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Application Support Manager interview at BOC Aviation, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the BOC Aviation's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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