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Application Support Officer Job Opening In Singapore, Singapore – Now Hiring Cartrack SEA


Job description

Company Overview

Cartrack, a subsidiary of Karooooo Ltd.

(listed on NASDAQ as KARO), is a global leader in mobility solutions, specializing in real-time data analytics, fleet management, and vehicle tracking.

With over 2.3 million active subscribers across more than 23 countries, Cartracks mission is to drive efficiency and connectivity for vehicle fleets worldwide, making transportation smarter and more sustainable.

As a pioneer in the telematics industry, Cartrack provides a comprehensive Software-as-a-Service (SaaS) platform that delivers critical insights to businesses, enabling them to optimize their operations, reduce costs, and enhance safety.

The platform is trusted by small to large enterprises across various industries, including logistics, insurance, and automotive, for its reliability, scalability, and robust performance.

At Cartrack, we are not just offering a job; we are offering the opportunity to be part of a mission-driven company that is transforming the way fleets operate globally.

Our commitment to innovation, customer satisfaction, and sustainability is reflected in our continuous growth and strong financial performance, as we expand our footprint in key regions like Southeast Asia, Europe, and Africa.

Join us at Cartrack and be part of a dynamic team that is shaping the future of connected mobility, ensuring that fleets around the world are more efficient, safe, and connected.

Profile

We are looking for an experienced application support administrator who has a proven track record of providing 1st and 2nd level support for large web applications that have thousands of clients.

The individual should be inquisitive and be someone who is able self-learn after minimum training on how to use the application.

They should also be comfortable with checking application logs to help identify causes of issues and be willing to learn and pick up technical skills that would help provide better support to users.

The ideal candidate will be a strong communicator that can articulate their thoughts well to both clients and developers.

Role

The role requires an individual who is well versed on how software applications work, debugging applications and have excellent communication skills.

You will have to be organized in handling and prioritizing your tasks.

You should take responsibility of all support tickets under you and ensure you follow-up and get them resolved in a timely manner.

You will have to interact with clients, being sensitive in how you communicate with them and work with the development team when their involvement is needed to resolve issues.

You will have to be willing to be on standby to look into issues reported on support channels outside of normal working hours.

The role puts you in a place where you can directly feel the impact of helping clients.

If helping users resolve the problems they face while using applications gives you satisfaction and want to pick up tech skills on the job, this is role for you

Must have

  • Any degree, diploma or equivalent industry experience

  • At least 2-3 years experience in supporting large scale software applications, web and mobile.

  • Experience in debugging the behaviour of software applications.

  • Linux: Familiar with basic Linux commands and able to login to servers to check logs.

  • Database: Familiar with SQL and able to write simple SQL queries.

  • Experience in communicating with clients directly.

  • Experience with helpdesk / ticketing systems.

Nice to have

  • Scripting: Ability to write simple shell scripts
  • Programming Language: Ability to write code in any modern programming / scripting language (Python, Javascript, PHP, C#, Java, etc)
  • Containerization: Familiar with debugging services that run in containers

Required Skill Profession

Other General


  • Job Details

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Unlock Your Application Support Potential: Insight & Career Growth Guide


Real-time Application Support Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Application Support in Singapore, Singapore, highlighting market share and opportunities for professionals in Application Support roles.

7441 Jobs in Singapore
7441
6524 Jobs in Singapore
6524
Download Application Support Jobs Trends in Singapore and Singapore

Are You Looking for Application Support Officer Job?

Great news! is currently hiring and seeking a Application Support Officer to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Cartrack SEA adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Application Support Officer Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Application Support Officer?

Key qualifications for Application Support Officer typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Application Support Officer?

To improve your chances of getting hired for Application Support Officer, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Application Support Officer Job Success

Cartrack SEA interview tips for Application Support Officer

Here are some tips to help you prepare for and ace your Application Support Officer job interview:

Before the Interview:

Research: Learn about the Cartrack SEA's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Application Support Officer interview at Cartrack SEA, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Cartrack SEA's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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