Application Support

Mandatory Skills

• Bachelor's degree in Computer Science, Information Technology, or related field.
  
  
• 5+ years of hands-on experience in Java/Micro Services J2EE application support or development.
  
  
• Good understanding of Java, Spring, REST APIs, and web services.
  
  
• Good knowledge of relational databases (e.g., Oracle, PostgreSQL).
  
  
• Experience with Linux/Unix commands and shell scripting.
  
  
• Strong analytical and problem-solving skills.
  
  
• Good verbal and written communication skills.
  
  

Key Responsibilities:

• Provide L2/L3 application support for Java-based applications used in banking operations.
  
  
• Troubleshoot and resolve application issues within agreed SLAs.
• Work closely with business users and technical teams to understand and resolve incidents.
  
  
• Perform basic SQL queries to investigate data-related issues.
  
  
• Document recurring issues and workarounds in the knowledge base.
  
  
• Support application deployment and change activities during scheduled releases.
  
  
• Escalate complex issues to senior engineers or development teams.