Overview
Join to apply for the Application Support - Singapore role at RAPSYS TECHNOLOGIES PTE LTD .
We are seeking a skilled Application Support Specialist to join our dynamic team in Singapore.
The ideal candidate will provide technical support, troubleshoot application issues, and ensure optimal system performance while delivering exceptional user experience.
Location: Singapore, Singapore
Work Mode: Flexible office & remote
Role: Application Support
What You'll Do
- Monitor and maintain application performance and availability
- Troubleshoot and resolve technical issues promptly
- Provide technical support to end users and stakeholders
- Analyze system logs and identify root causes
- Collaborate with development teams for issue resolution
- Document processes and maintain knowledge base
What We're Looking For
- 3+ years of application support experience
- Strong troubleshooting and problem-solving skills
- Experience with databases and system monitoring tools
- Excellent communication and customer service skills
- Knowledge of ITIL processes and incident management
Details
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Other
- Industries: IT Services and IT Consulting
#J-18808-Ljbffr