Job description
**Job Summary:**
We are seeking an experienced **[ 10+ years ]** and highly motivated Assistant vice president [ AVP ] to join our Production/Application support team in a dynamic Fintech/ **Liquidity reporting** environment.
The ideal candidate will bring a blend of strong technical skills [ **Unix, SQL, Big Data technologies** ] and deep domain expertise in financial services
[ e.g: Securities, **secured financing** , rates, **Liquidity reporting** , **Derivatives** , **front office/back-office system** , trading lifecycle ]
This role requires someone who thrives in a high-pressure environment, can troubleshoot complex production issues, understands the full trade lifecycle, and can bridge the gap between critical business users and technical teams.
**Key Responsibilities:**
+ Provide **L2/L3 production support** for mission critical liquidity reporting and financial applications, ensuring high availability and performance.
+ **Monitor and resolve incidents** related to trade capture, batch failures, position keeping, market data, pricing, risk and liquidity reporting.
+ **Engage with operations, traders, quants, development teams** to understand and resolve production outages/issues.
+ Proactively manage alerts, logs and jobs using **Autosys, Unix tools, and monitoring platforms** [ **ITRS/AWP** ].
+ **Execute advance SQL queries** and scripts for data analysis, validation, and issue resolution.
+ Support multiple applications build on **stored proc, SSIS, SSRS, Big data ecosystems [ hive, spark, Hadoop** ] and troubleshoot data pipeline issues.
+ Maintain and improve knowledge bases, SOPs, and runbooks for production support.
+ Participate in change management and release activities, including deployment validations.
+ Lead **root cause analysis [ RCA]** , conduct post incident reviews, and drive permanent resolutions.
+ Collaborate with **infrastructure teams on capacity, performance, and system resilience** initiatives.
+ Contribute to continuous **service improvement, stability management and automation initiatives** .
**Required Skills & Qualification:**
+ Bachelor’s or master’s degree in computer science, Information Technology, Engineering, or a related field.
+ 10+ Years of experience in application or production support with 2+ years at a lead level.
+ Strong hands-on experience with.
+ Unix/Linus [ scripting, file manipulation, job control]
+ SQL [ MSSQL/Oracle or similar, Stored proc, SSIS, SSRS ]
+ Big Data technologies [ Hadoop, Hive, Spark ]
+ Job Schedulers like Autosys.
+ Log analysis tools.
+ Solid understanding of financial instruments and trade lifecycle [ Equities, Fixed incomes, Secured Financing, Derivatives, Liquidity management ]
+ Familiarity with CUSIP, ISINs and other instrument identifiers.
+ Knowledge of front office/back office and reporting workflows and operations.
+ Excellent analytical and problem-solving skills , with the ability to work in a time-sensitive environment.
+ Effective communication and stakeholder management skills across business and technical teams.
+ Experience with ITIL processes, including incident, problem and change management.
**Preferred Qualifications:**
+ Exposure to cloud platforms and containerization [ Docker, Kubernetes ]
+ Experience with scripting languages [ Python, Shell ]
+ Knowledge of messaging services , middleware [ Kafka, MQ ]
+ Familiarity with regulatory and compliance reporting tools and processes.
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**Job Family Group:**
Technology
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**Job Family:**
Applications Support
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**Time Type:**
Full time
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**Most Relevant Skills**
Please see the requirements listed above.
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**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
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_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)_ _._
_View Citi’s_ _EEO Policy Statement (https://www.citigroup.com/global/eeo-aa-policy)_ _and the_ _Know Your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)_ _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
Required Skill Profession
Other General
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