Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Assistant Banquet Operations Manager.
Singapore Jobs Expertini

Urgent! Assistant Banquet Operations Manager Job Opening In Singapore, Singapore – Now Hiring Mandarin Oriental Hotel Group

Assistant Banquet Operations Manager



Job description

Mandarin Oriental, Singapore is looking for an Assistant Banquet Operations Manager to join our Banquet Operations team.

Are you a master of craft?

Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly?

Do you embrace a growth mindset?

We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline.

Increasingly recognised for creating some of the world's most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Singapore is a sanctuary of luxury and sophistication overlooking the iconic Marina Bay.

About the job

Based at the Mandarin Oriental, Singapore within the Banquet Operations Department in, the Assistant Banquet Operations Manager is responsible for supervising and coordinating various functions.

He/She is to ensure that the standards of function preparations and services rendered to guest have been achieved and maintained as prescribed by the Hotel's policy and procedures.

As Assistant Banquet Operations Manager, you will be responsible for the following duties:

  • To communicate with respective Event Management Manager / Executive in order to fully understand guests' requirements.

  • To ensure guest needs and guest expectations are met by providing an efficient and professional service
  • Handles guest's complaints politely, promptly and professionally, communicates with duty manager, senior F&B management and Events Management timely.

    For all guest service complaints a SIR report needs to be raised.

  • To guide the operations, in order to ensure that guest satisfaction is monitored and where appropriate, rectified throughout the guest experience
  • To ensure that all function rooms are set up in accordance to the Banquet Event Order.

  • Engage with the meeting organizers to ensure that all pre-requested, including last minute requests are handled appropriately.

  • To coordinate relevant function details as well as guests' requirement, delegate duties to subordinates and ensure guests' requirements are being met.

  • Responsible for the smooth running of functions and achieve high level of guests' satisfaction.

  • Supervise subordinates and ensure that they carry out their responsibilities.

  • Provide positive coaching, guidance and on-the-job and group training for subordinates as well as casual labour.

  • Decisive and solve problem using best judgment in the absence of Immediate Supervisor.

  • Control staffing and casual labour cost, ensuring that work hours per deployed staff is properly utilized.

As Assistant Banquet Operations Manager, we expect from you:

  • Minimum 2 years of related experience (5-day work week)
  • Able to work rotating shifts and on weekends
  • Able to work in a standing position for up to 8 hours
  • Able to reach, bend, stoop and frequent lift up to 15kg or more; and occasionally lift/move 25kg
  • Ability to multi-task

Our commitment to you

  • Learning & Development.

    Your success is our success.

    We craft unique learning and development programmes for various stages in your career so that you grow, continuously.

  • MOstay.

    When you work as hard as our colleagues do, it's important to take time off.

    As a member of the #MOfamily, you can stay with us wherever you go in the world.

    The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.

  • Heath & Colleague Wellness.

    Finding the right work-life balance is important.

    Your wellbeing matters to us.

    A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

  • Retirement Plans.

    When you show commitment to us, we reciprocate.

    We offer different retirement plans depending on the length of your service and your role.


Required Skill Profession

Other General



Your Complete Job Search Toolkit

✨ Smart • Intelligent • Private • Secure

Start Using Our Tools

Join thousands of professionals who've advanced their careers with our platform

Rate or Report This Job
If you feel this job is inaccurate or spam kindly report to us using below form.
Please Note: This is NOT a job application form.


    Unlock Your Assistant Banquet Potential: Insight & Career Growth Guide


  • Real-time Assistant Banquet Jobs Trends in Singapore, Singapore (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Assistant Banquet in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 23637 jobs in Singapore and 19097 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Assistant Banquet roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

  • Are You Looking for Assistant Banquet Operations Manager Job?

    Great news! is currently hiring and seeking a Assistant Banquet Operations Manager to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Mandarin Oriental Hotel Group adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:
    • 1. Independence
    • 2. Loyalty
    • 3. Impartiality
    • 4. Integrity
    • 5. Accountability
    • 6. Respect for human rights
    • 7. Obeying Singapore laws and regulations
  • What Is the Average Salary Range for Assistant Banquet Operations Manager Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

  • What Are the Key Qualifications for Assistant Banquet Operations Manager?

    Key qualifications for Assistant Banquet Operations Manager typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

  • How Can I Improve My Chances of Getting Hired for Assistant Banquet Operations Manager?

    To improve your chances of getting hired for Assistant Banquet Operations Manager, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

  • Interview Tips for Assistant Banquet Operations Manager Job Success
    Mandarin Oriental Hotel Group interview tips for Assistant Banquet Operations Manager

    Here are some tips to help you prepare for and ace your job interview:

    Before the Interview:
    • Research: Learn about the Mandarin Oriental Hotel Group's mission, values, products, and the specific job requirements and get further information about
    • Other Openings
    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
    • Dress Professionally: Choose attire appropriate for the company culture.
    • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
    • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
    During the Interview:
    • Be Punctual: Arrive on time to demonstrate professionalism and respect.
    • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
    • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
    • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
    • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
    • Follow Up: Send a thank-you email to the interviewer within 24 hours.
    Additional Tips:
    • Be Yourself: Let your personality shine through while maintaining professionalism.
    • Be Honest: Don't exaggerate your skills or experience.
    • Be Positive: Focus on your strengths and accomplishments.
    • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
    • Turn Off Phone: Avoid distractions during the interview.
    Final Thought:

    To prepare for your Assistant Banquet Operations Manager interview at Mandarin Oriental Hotel Group, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Mandarin Oriental Hotel Group's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

  • How to Set Up Job Alerts for Assistant Banquet Operations Manager Positions

    Setting up job alerts for Assistant Banquet Operations Manager is easy with Singapore Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!