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Urgent! assistant branch manager Job Opening In Singapore, Singapore – Now Hiring BreadTalk

assistant branch manager



Job description

1.

Cashier and Lobby

  • Able to handle transactions effectively during rush hours

  • Be familiar with POS machine and interface

  • Be accurate in all transactions: purchase, return, cancel

  • Know all POS Functions inclusive of promotions, staff meals, various discounts, voids, cash vouchers

  • Perform standard POS opening and closing procedures without supervision

  • Prepare and handle cash deposits accurately and according to SOP

  • Packing of breads for customer according to SOP

  • Dispense products from back kitchen

  • Assist customers in product enquiries, product pricings, promotions, etc

  • Perform suggestive selling and upsell products to customers

  • Achieve 99.5% accuracy in cash transactions

  • Must be able to name all products and know what the ingredients in each product are

2.

Kitchen

Topping Section

  • Process topping for respective bread and danish types according to SOP

  • Euro bun toppings (in applicable outlets)

  • Prepare ingredients and fillings for all bun type products

  • Learn all products and know what are the ingredients in each product

  • Perform Dispensing duty to bring out freshly baked products in organized manner

Table Section:

  • Be equipped with knowledge on using the right and required ingredients per product

  • Ensure right ingredients are used per product, at the correct weight per ingredient

  • Perform Sweet bun, Danish, Euro, Toast shaping

  • Perform filling for sweet breads according to product

Oven Section:

  • Ensure right temperature and time setting per product being baked

  • Be equipped with the right and proper knowledge for each product before baking

Responsible to ensure all bread types (sweet bread, Danish, Euro, Toast) be baked according to standard

3.

General:

  • Ensure clean, tidy and hygienic station and overall kitchen environment

  • Use the right tools and equipment for the right purpose (e.g. colour code cloths to wipe different surfaces, right knives etc)

  • Able to setup and perform various roles without supervision

  • Able to perform quality control and reject inferior products

  • Able to dispense and display products in an organized manner

  • Project friendly and positive image to customers

  • Outlet and Display cleanliness

  • Tray and tongs cleaning

  • Able to handle customer requests and enquiry

  • Handle cake bookings and enquiries

  • Coordinate cake orders, deliveries and packaging

  • Able to handle customer feedback and inquiry and submit report

  • Able to identify and troubleshoot inferior products and maintain good quality throughout his/her shift

  • Organize the kitchen area, floor and preparation areas are neat, ensure equipment are in good working condition

  • Planning of product schedule to ensure hot bread at all times and no excess products being held or run out

  • To schedule the manpower arrangement to achieve operation effectiveness.

  • Demonstrates good people handling skills, able to motivate others to achieve shift objective

  • Coach and provide feedback to staff on product Quality

  • Ensure no run out or excessive stocks

  • Order stocks for the outlet

  • Handle outlet operation and management – conduct QSC (Quality, Service and Cleanliness) checks

  • Able to analyze outlet data (transaction count, average check, daily sales, hourly sales figures) for production planning

  • Assist to recruit new staff and handle the interview

  • To do month end stock take

  • Responsible for outlet's Profit & Loss (P&L)

  • Conducting staff performance appraisal

  • Liaising with external vendor such as cleaner, pest control etc.

Oversee 1 outlet operations


Required Skill Profession

Other General



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