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Urgent! Assistant Customer Service (Retail) Job Opening In Singapore, Singapore – Now Hiring CHRIS HUNTER PTE. LTD.

Assistant Customer Service (Retail)



Job description

Overview

Location : Orchard

Industry : Retail

Time : 9:30am - 6:30pm & 12:50 - 9:50pm

Benefits : Basic Salary + AWS + Variable bonuses

Role

Basically, your duties as Customer Service Executive are as follows:

  • Organize the customer service operation with customers’ satisfaction being priority; to maintain satisfactory relationship with customers and staff
  • Maintain Customer Service standards and procedures.

  • Provide customer services’ support to the department store, such as Goods and Service Tax Refund, Smart-Card applications, Public Announcement, Lost and Found cases/ reports, etc.

  • Ensure that the customers’ problems are attended to promptly and efficiently.

  • Attend to customers’ enquiries and follow-through with the necessary actions; handle customers’ feedback/ complaints effectively and efficiently.

  • Compile customer feedback and suggestions so as to improve and develop Service Standards.

  • Any other job-related duties assigned by the Company or your superior.

  • Experienced ex-cabin crews or those from hotel industry are welcome to apply

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Required Skill Profession

Management & Leadership



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    Unlock Your Assistant Customer Potential: Insight & Career Growth Guide


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