- Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Assistant Director Customer Success Management (CAT Modeling / Insurance).
Urgent! Assistant Director - Customer Success Management (CAT Modeling / Insurance) Job Opening In Singapore, Singapore – Now Hiring Moody's Corporation
Assistant Director - Customer Success Management (CAT Modeling / Insurance)
At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities.
We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways.
Moody’s is transforming how the world sees risk.
As a global leader in ratings and integrated risk assessment, we’re advancing AI to move from insight to action—enabling intelligence that not only understands complexity but responds to it.
We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence.
We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity.
Skills And Competencies
Minimum 5 years of experience in insurance, software services, analytics, or related fields
Excellent client-facing skills required — must be able to relay complex and often technical concepts to broad audiences
Ability to coordinate across different teams, working effectively in a team and as an individual
Knowledge of catastrophe modeling is a plus
Fluency in Chinese is an added advantage for working with regions where coordination may be needed in the local language
Basic understanding of artificial intelligence concepts, with curiosity and enthusiasm for learning how AI tools can be used to improve processes and drive efficiency.
Interest in exploring AI systems and a willingness to develop awareness of responsible AI practices, including risk management and ethical use
Education
Bachelor’s degree in any discipline with a strong academic track record
Degrees in actuarial science, natural sciences, or engineering are preferred
Responsibilities
Our high-performing Client Development team is looking for an Assistant Director, Client Success Management, to work closely within the Asia Pacific Market Segment to support clients and expand strategic client relationships.
The ideal candidate will be a self‐motivated, proactive, and results‐oriented professional with the ability to work with minimal direction.
The main functions of this role are to execute the strategic account plan, work closely with our client base, retain and increase revenue by helping pursue expansion opportunities, and ensure a high quality of service and effective communication between the client and internal business units.
Success will be determined by client retention and satisfaction, as well as performance on individual project‐based initiatives.
Essential Job Functions:
Act as a strong client advocate while maintaining business priorities
Actively participate in regularly scheduled account team meetings designed to review the state of the client and align strategic plans
Support the sales team in executing account strategies
Support account renewal and cancellation mitigation activities
Proactively identify and improve areas of client dissatisfaction
Monitor the progress of client inquiries up to confirmation of final resolution; ensure the final resolution fully meets Moody’s standards
Support event response outreach and ongoing support
Support change management activities for updated product and model releases
Lead client onboarding and training for new products and services
Provide ongoing technical expertise and assistance
Work both independently and collaboratively with a team
About The Team
Moody’s Insurance Solutions is the world's leading provider of analytics and decision science solutions for the quantification and management of catastrophic risks throughout the world.
Moody’s catastrophe models and services are used by hundreds of insurance and reinsurance companies, hedge funds, corporations, and governments to assess a wide range of natural and man‐made perils, from earthquakes and hurricanes to terrorism and disease pandemics.
Moody’s is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.
Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position.
Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.
#J-18808-Ljbffr
✨ Smart • Intelligent • Private • Secure
Practice for Any Interview Q&A (AI Enabled)
Predict interview Q&A (AI Supported)
Mock interview trainer (AI Supported)
Ace behavioral interviews (AI Powered)
Record interview questions (Confidential)
Master your interviews
Track your answers (Confidential)
Schedule your applications (Confidential)
Create perfect cover letters (AI Supported)
Analyze your resume (NLP Supported)
ATS compatibility check (AI Supported)
Optimize your applications (AI Supported)
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
European Union Recommended
Institution Recommended
Institution Recommended
Researcher Recommended
IT Savvy Recommended
Trades Recommended
O*NET Supported
Artist Recommended
Researchers Recommended
Create your account
Access your account
Create your professional profile
Preview your profile
Your saved opportunities
Reviews you've given
Companies you follow
Discover employers
O*NET Supported
Common questions answered
Help for job seekers
How matching works
Customized job suggestions
Fast application process
Manage alert settings
Understanding alerts
How we match resumes
Professional branding guide
Increase your visibility
Get verified status
Learn about our AI
How ATS ranks you
AI-powered matching
Join thousands of professionals who've advanced their careers with our platform
Unlock Your Assistant Director Potential: Insight & Career Growth Guide
Real-time Assistant Director Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Assistant Director in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 30699 jobs in Singapore and 25753 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Assistant Director roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Moody's Corporation is currently hiring and seeking a Assistant Director Customer Success Management (CAT Modeling / Insurance) to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Assistant Director Customer Success Management (CAT Modeling / Insurance) Jobs Singapore.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Moody's Corporation adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Assistant Director Customer Success Management (CAT Modeling / Insurance) Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Assistant Director Customer Success Management (CAT Modeling / Insurance) typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Assistant Director Customer Success Management (CAT Modeling / Insurance), consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Assistant Director Customer Success Management (CAT Modeling / Insurance) interview at Moody's Corporation, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Moody's Corporation's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
Setting up job alerts for Assistant Director Customer Success Management (CAT Modeling / Insurance) is easy with Singapore Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!