Assistant Director, Marketing and Operations
Reporting to the Director, the Assistant Director leads a team in planning and operationalizing programs, including marketing for the Hua Mei Training Academy under Tsao Foundation.
The role engages stakeholders including faculty/trainers for effective delivery of offerings; end users for application of knowledge learned; and the development team through regular portfolio viability reviews, aiming to translate insights into implementable business opportunities.
The Assistant Director will drive rapport and build strong relationships with key partners for advocacy, and participate in continuous improvement projects for sustainable growth and timely service to stakeholders.
Responsibilities:
Business Development / Marketing
- Develop new training business, partnerships and collaborations
- Market new and existing programs, plan and manage attachment programs from external institutions
- Participate in networking, sharing and collaboration with professional teams from various sectors to identify and develop new training needs and initiatives
- Work with Director to reinforce the Training Academy’s branding through marketing and delivering consistent quality programs
- Lead the operations of the Training Academy to ensure compliance with government funding requirements such as SSG, AIC, C3A, NSA and CPE guidelines and any other government bodies
- Lead and manage the Organisation’s academic programmes (e.g. nursing, gerontology, counselling etc.), corporate workshops and community talks
- Ensure the smooth operations of end-to-end programme execution and delivery from planning course schedule, recruitment, execution to graduation
Operations
- Preparation and consolidation of reports based on internal (Management) and external (CPE, SSG, AIC, NSA, Funding Projects) requirements
- Familiar with TPGateway platform and TMS
- Manage appeal process, grievances and complaints
- Manage audit processes from government bodies e.g. CPE, SSG, AIC, NSA
- Plan and develop appropriate systems and procedures for the effective administration of programs
People Management
- Provide leadership to teams, and develop them through staff engagement, learning and coaching
- Develop and maintain a culture that facilitates effective performance through clearly established individual responsibilities and objectives
Requirements:
- Degree in Business/Marketing or related
- Minimum 5-7 years of working experience in an educational institution
- Experience and good knowledge in WSQ programmes
- Experience in liaising with government agencies
- Competent in business development and communication skills
- Good knowledge of learning and development for adult learners
What We Offer
- Health insurance and performance bonuses
- A meaningful role in shaping community care education
We offer a competitive base salary range of SGD $7500 to $9000 per month, commensurate with experience and qualifications.
In addition to the base salary, we provide a comprehensive benefits package, including health insurance, performance bonuses, and opportunities for professional development.
Join our team and grow your career with us!
Seniority level
Employment type
Job function
- Marketing, Strategy/Planning, and Sales
- Industries: Non-profit Organizations, Civic and Social Organizations, and Technical and Vocational Training
Note: This job description may include references to related roles and experiences for context.
Any unrelated postings or alerts have been omitted for clarity.
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