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Assistant Director, Policy-Operations Job Opening In Central Singapore Community Development Council – Now Hiring Agency for Integrated Care


Job description

Company description:

The Agency for Integrated Care (AIC) aims to create a vibrant care community for people to live well and age gracefully.

AIC coordinates and supports efforts in integrating care to achieve the best care outcomes for our clients.

We reach out to caregivers and seniors with information on staying active and ageing well, and connect people to services they need.

We support stakeholders in their efforts to raise the quality of care, and also work with health and social care partners to provide services for the ageing population.

Our work in the community brings care services and information closer to those in need.

For more about us, please visit

Job description:

As part of the Sector Planning Division/Sector Planning-Policy Operations, you will lead the translation of policy objectives into service and operational concepts and requirements, in line with national directions.

The job scope includes:

  • Lead a team of 5 staff and partner the Partners Development Division, Care Systems Integration Division, Service Development Divisions and MOH to:
  • Develop plans to translate policy objectives into operational concepts and requirements
  • Review service requirements, indicators and funding models to improve outcomes for Seniors and efficiency for Partners
  • Develop and hold the view on constraints and changes needed to plans and operations policy, across services
  • Project-manage evaluations to gather insights to improve services and secure resources
  • Provide inputs on implications of future sector landscape on plans and operations policy, and plans and operations policy on service capacity and resources
  • Provide inputs on policy and regulatory matters
  • Set goals, priorities and targets for the team to drive workforce productivity and outputs and steer the team's deliverables towards organizational goals.

  • Develop plans and timelines to integrate other services (e.g. Home Medical, Home Nursing, Integrated Home Health) into the Integrated Community Care Provider organizing concept.

  • Identify changes to service requirements, indicators and funding models needed for integration.

  • Establish the culture, system and practice of conducting regular review of internal process to ensure its efficiency, and effectiveness and to minimise risk to AIC.

  • Set targets and coach teams to streamline and automate processes to reduce process waste and errors.

Job Requirements:

  • A recognised degree with experience in planning, policy, service development or regulatory function.

  • Minimum 10 years of working experience, of which 5 years are in a managerial role and preferably in community care, healthcare, social service or public sector.

  • Possess leadership and influencing skills
  • Strong interpersonal, communication and stakeholder management skills
  • Good analytical, planning, and problem-solving skills and capacity
  • Nimble and adaptive to changes

Required Skill Profession

Other General


  • Job Details

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Unlock Your Assistant Director Potential: Insight & Career Growth Guide


Real-time Assistant Director Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Assistant Director in Central Singapore Community Development Council, Singapore, highlighting market share and opportunities for professionals in Assistant Director roles.

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Are You Looking for Assistant Director, Policy Operations Job?

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Agency for Integrated Care adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Assistant Director, Policy Operations Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Central Singapore Community Development Council. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Assistant Director, Policy Operations?

Key qualifications for Assistant Director, Policy Operations typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Assistant Director, Policy Operations Job Success

Agency for Integrated Care interview tips for Assistant Director, Policy Operations

Here are some tips to help you prepare for and ace your Assistant Director, Policy Operations job interview:

Before the Interview:

Research: Learn about the Agency for Integrated Care's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

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Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Assistant Director, Policy Operations interview at Agency for Integrated Care, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Agency for Integrated Care's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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