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Urgent! Assistant Director, Service Delivery (Mental Health) Job Opening In Singapore, Singapore – Now Hiring National Council of Social Service (NCSS)

Assistant Director, Service Delivery (Mental Health)



Job description

Assistant Director, Service Delivery (Mental Health)
Lead a team to oversee implementation and growth of effective services and initiatives that meet the needs of users of social services, such as persons with mental health conditions, effectively and efficiently.


Support Director and Deputy Director to achieve better outcomes for persons who use social services so that these service users are empowered to live with dignity through leading a team to achieve the following:
Implementing service strategies and plans to meet identified needs and gaps
Partnering social service agencies, government agencies and other stakeholders to:
i) improve employment and workplace support for persons with mental health conditions
ii) reduce psychological distress and improve social functioning of individuals
iii) improve help seeking among those at risk/with mental health conditions
Using data and ground experience to improve service delivery;
Improving relevant data collection and IT systems;
Conducting assessments of funding proposals of new programmes; and
Assessing and evaluating current portfolio of initiatives and programmes
Strengthen service capacity and capability by partnering service providers to
Grow person-centred solutions and efficient service delivery methods that are resource-efficient and optimise manpower;
Drive collaborations with and among SSAs to develop innovative solutions to better meet the needs of service users;
Set and/or achieve output, outcome and impact indicators for services;
Manage and evaluate their performance; and
Allocate community funding to critical and needed services.


Take care of the Service Delivery team by
Providing guidance to team members in their work and professional development;
Supporting Director and Deputy Director in creating and sustaining a culture where team members work, learn and play together; and
Support the Services Group and NCSS as and when required
Adaptable, Collaborative, Analytical, Critical Analysis, Good engagement and interpersonal skills, Resilient, Strong implementor, ability to see different perspectives and draw connections, Systems thinker, able to identify people’s strengths and areas of growth and work with them to co-create development journey
Skills & Knowledge
Sector and domain knowledge
Stakeholder Management Skills
Negotiation, Influencing, Facilitation and Communication Skills
Project Management Skills
Research and Basic Statistics Analysis
Experience
7 to 10 years work experience in social service and/or mental health sector, with prior supervisory experience in an ops-policy or implementation team.


Work experience in the employment support sector is advantageous.


Experience in programme design and/or planning is advantageous.


We regret to inform that only shortlisted candidates will be contacted.


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Required Skill Profession

Other General



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